Client Liaison Officer / Warehouse Admin

Silverwater

• Salary

Up to AU$30 per hour

• Job Type

Full Time

BBBH100685_1681275860

• Contact

Uvez Ahmed

• Posted

about 3 hours ago

• Talent International
• is currently recruiting for a
• Client Liaison Officer / Warehouse Admin
• to work for our government clients based in
• Silverwater, NSW.
• The position is
• 12 months contract with the possibility of extension
• and are paying
• 30 per hour + Super.
• As this role is based in Silverwater, public transport is limited. However, there is secure onsite parking available and also an onsite cafe.
• The working hours will be onsite Monday to Friday 8.00am to 4.30pm
• Key Responsibilities
• Answering phones and resolving customer queries
• Greeting customers and couriers onsite as needed
• Actioning Salesforce cases
• Booking in new work jobs
• Chasing customers for acceptances of work jobs and quotations
• Liaising with key stakeholder / SLA vendors ie. re progress of parts or warranty repair work etc
• Booking and receiving couriers and completing associated customs paperwork (for international orders)
• Maintaining and updating various spreadsheets and data bases
• Processing end to end work orders including receiving and dispatch
• Keeping stores area in a sequential, orderly manner (i.e boxes / cases that instruments are delivered in, awaiting on service completion to return to customer in same box / instrument)
• Clearing deliveries from delivery dock
• Maintaining / filing of job related paperwork
• Supporting Senior Technical Customer Liaison Officer with overflow and delegated tasks (a dotted reporting line to that role to manage the day to day team activities)
• Supporting Senior Technical Customer Liaison Officer with overflow and delegated tasks (a dotted reporting line to that role to manage the day to day team activities)
• IMPORTANT & A KEY POINT OF DIFFERENCE IN STANDARD ADMIN ROLES : _
• A_ willingness and physical ability to carry out manual handling tasks in regards to receiving and dispatch of work jobs
• Ranges from small, lightweight packages and boxes to large, heavy equipment
• Important to note there is assistance available with heavy equipment, and the use of trolleys, walking lifts etc.
• Essential Requirements
• Analytical, problem solving and decision-making skills.
• Demonstrated organisation and time management skills.
• Highly evident communication skills, both written and oral.
• Proven capacity to work to a high standard and provide solutions.
• Ability to demonstrate a high level of accuracy and attention to detail.
• A motivated self-starter with a drive for excellence and the ability to consistently display initiative.
• A high degree of interpersonal skills for customer management and staff interactions.
• Good computer literacy skills - Salesforce (highly desirable), Office365 including Excel, Word, Outlook & Teams, SAP
• Fast and accurate touch typist
• High level of computer literacy and ability to quickly pick up new in-house systems (ie MetTeam, Maropost)
• Must be a Polished, professional and courteous demeanour and phone voice
• Reliable and punctual
• Great positive attitude and willingness to learn and make the role their own