Account Manager

Knauf is one of the world's leading manufacturers of modern insulation materials, drylining systems, plasters & accessories, thermal insulation composite systems, paints, floor screed, floor systems, construction equipment and tools.

With more than 250 production facilities and sales organizations in over 90 countries, 40,000 employees worldwide, and sales of 10 billion Euro (in 2019), the Knauf Group is offering a range of career opportunities – in Europe, the USA, South America, Asia, and AfricaKnauf is seeking a passionate, experienced, and reliable Account Manager to join our ambitious Residential Sales team.

This role reports to the Sales Manager and will be based in Fyshwick, ACTThis role will focus on Customer Management within the Residential Housing Segment across the Melbourne Metropolitan Region, to ensure segment sales & profitability are met in line with targets and customer satisfaction levels are maintained.

Customer management will include both Residential Housing Builders and Key Residential Housing Contractors.Role responsibilities : Ensure business transactions are conducted in a legal and professional manner with strong ethical, safety and compliance standardsUndertake sales activities within the segment / region to achieve and exceed budgeted targets and take corrective action as required, whilst exceeding customer expectationsContribute to the development of the segment and customer strategy and plans, to protect current business and win new business whilst identifying opportunities for value added products and services through account plan managementDevelop strong multilevel relationships with targeted customers and segment decision makers whilst providing outstanding customer service to ensure a supplier of choice positionEnsure an exceptional customer experience throughout the sales cycle as well as customer accounts are managed to an acceptable debtor levelMaintain and report knowledge of market trends, competitor activities and competitor product developmentEnsure appropriate reporting and recording of sales activities via reports and CRMCandidate requirementsSuperior written and verbal communication, negotiation and influencing skillsAbility to speak, present and lead discussions with customers along with providing product training to a customer groupSelf-motivated, driven, enthusiastic and resilient with the ability to operate autonomouslyBasic competency in Word, Excel and Power pointSAP & CRM Salesforce experience and knowledge preferredMust possess a current Victorian Driver's LicenseA minimum of 3 years external sales experienceBuilding industry knowledge and experience preferred but not essentialEstablished industry contacts in the Residential Housing Segment preferred but not essentialWhy join Knauf?Highly competitive remuneration package + company vehicle + phone & laptopFree Parking On-SiteYearly pay reviewStrong career progression opportunities for motivated individuals14-week Parental Leave (Primary Carer)Great work-life balanceEmployee Assistance ProgramsKnauf values and is committed to creating a diverse working environment and is proud to be an equal opportunity employer.

As part of the recruitment process successful applicants will be required to complete pre-employment screening which may include a medical and police clearance.

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