Operational Governance Leader

We are seeking a talented individual to join our Trustee Office team at Mercer Super. This role can be based in Sydney or Melbourne. This is a hybrid role that has a requirement of working at least three days a week in the office.

Operational Governance Leader

Reporting to the Trustee Office Leader for Mercer Super, this role is responsible for overseeing a broad range of operational governance functions including operational risk management framework, financial and audit management, product and plan management (including Defined Benefit arrangements), member outcomes, dispute resolution and other operational frameworks concerning the Mercer Super Trust.

While the primary focus of the role is supporting the Mercer Superannuation (Australia) Pty Ltd (MSAL) Board in discharging its operational governance obligations, the position will manage a team of Governance Officers supporting the leaders within the Trustee Office.  Additionally, the role will involve participation in other governance activities for MSAL as appropriate, which may include projects or ongoing oversight related to regulatory change or MSAL initiatives, or to assist in balancing workload across the Trustee Office team.

We will count on you to :

• Oversee Mercer Super’s adherence with the operational governance and regulatory frameworks across MSAL, particularly as it relates to :

Operational risk management

and also includes :

What you need to have :

Why join our team :

Mercer, a business of Marsh McLennan (NYSE : MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses : Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex / gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.