Enjoy a fast paced, hands on role with a global leader in quality appliances
- Undertake a fully funded apprenticeship in Appliance Servicing
- Enjoy continued career progression at the conclusion of the apprenticeship
- Miele
Miele's international reputation for the quality of its domestic and commercial appliances, together with its unrivalled level of service and an innovative sales strategy have placed it at the forefront of the Australian and New Zealand market. Miele's culture, entrenched in the ideology of "Immer Besser" (Forever Better), is one of growth and commitment to continuous improvement.
The PositionMiele is strongly committed to investing in our employees and providing opportunities for career growth. With this in mind we are currently looking for a Field Service Apprentice within either of the Brisbane and / or Sunshine Coast area to join our Service division.
This will be a 4 year apprenticeship whereby we will provide you with :
Extensive on the job training under the supervision of a qualified techniciansFully funded Certificate III in Appliance Servicing or a state equivalent courseAttainment of Disconnect / Reconnect Electrical Licence following completion of the Certificate IIIUpon successful completion, an opportunity for ongoing employment within our Service Division as a Miele Field Service TechnicianWithin this role you willAssist Miele Technicians as directed in a professional mannerCarry out customer service repairs at customer premises under supervisionCarry out customer service repairs in the workshop.Complete appliance conversions as necessary.Provide quotations to customers for appliance repairs, where appliances have been delivered to the Workshop.Conduct refurbishment / repair of returned product, in an efficient manner achieving KPI targets setPre-commission of new or special productsStock control tasks for field and warehouseComplete accurate paperwork necessary for all workshop and field repairsRequirements of the role includeSkillful in proper use of tools, equipment and gauges to ensure optimal use.Ability to stand for extended periods of timeAbility to repeatedly lift weights of 5-10kgAbility to sit for extended periods of timeAbility to squat / crouch for extended periods of timeAbility to push / pull weights in excess of 100kgQualificationsPre -apprenticeship courses preferableCompleted at least Year 11 schoolingA sound knowledge of domestic appliance parts and the service industry wouldbe advantageous.Electrical trades experience requiredExcellent communication skills, both written and verbal.Ability to prioritise tasks, excellent time management skills.At Miele we take pride in offering our staff a professional and friendly work environment driven by our clear values and behaviors. We offer all staff access to initiatives including a yearly health check and other health activities, our Employee Assistance Program, and a reward and recognition program for outstanding achievements.