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Service Technician

PERSOLKELLYPerth, WA, Australia

5 days ago

Job description

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STEM | Medical & Health | Professional Services Recruitment

The role : Service Technician - Portable Analytical Instrumentation

Location : Canning Vale, Perth
Salary : $70k–100k + Super (Based on experience and qualifications)
Type : Full-Time, Permanent | Office-Based

Step Into a High-Tech Global Industry

A world-leading manufacturer of cutting-edge handheld analytical instruments based in Perth is looking for a talented Service Technician to be part of their dynamic team. Their technology is used across industries like mining, aerospace, energy, forensics, recycling, and more, wherever elemental analysis is needed.

This is a unique opportunity to work with XRF and LIBS devices (X-ray fluorescence and laser-based spectroscopy) that deliver lab-grade results in the field.

What You’ll Be Doing :

Diagnose faults and repair portable handheld XRF and LIBS instruments

Conduct regular preventative maintenance and calibrations

Deliver exceptional technical support to customers via phone and email

Provide quotes for repairs and services

Manage service inventory and maintain accurate parts stock

Keep CRM platforms (e.g., Salesforce) updated with service history and notes

Liaise with global support teams to resolve technical challenges

Assist in creating service documentation and training future technicians

Contribute to building and growing the new Perth service centre

Maintain a clean, safe, and compliant workspace

You’re Ideal for This Role If You Have :

A degree in Electrical or Electronics Engineering or relevant trade certification

Experience servicing or repairing field-portable electronic devices

The ability to work independently and manage your own time and tasks

Licences for working with X-ray and laser devices in WA (or willingness to obtain)

Strong customer service skills and clear communication

Proficiency with Microsoft Office (Excel, Outlook, Teams, SharePoint)

Bonus points for experience with optics / lasers or CRM platforms like Salesforce

Why This Role?

Join a global company at the forefront of portable analytical technology

Work with a collaborative support network

Enjoy a mix of hands-on tech work and client-facing problem-solving

Competitive salary + long-term career growth opportunities

To Apply :

Click Apply Now and submit your resume. If you'd like to learn more about this opportunity and discuss confidentially, please contact :

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Customer Service and Engineering

Industries

Appliances, Electrical, and Electronics Manufacturing and Engineering Services

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Service Technician • Perth, WA, Australia

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