Program Support Worker - Support For Carers

Are you a motivated and detail-oriented individual with a passion for providing exceptional customer service? We are looking for a Program Support Worker to join our team and support the Support for Carers and Additional Respite Programs in the beautiful regions of Inner and Outer Gippsland.

As a Program Support Worker, you will play a vital role in ensuring smooth operations by providing customer service and administrative support. Your key responsibilities will include :

• Deliver exceptional customer service to clients, consumers, community members, staff, volunteers, and stakeholders involved with the Support for Carers and Additional Respite Programs.
• Coordinate and procure goods and services for carers and care recipients.
• Liaise with carers and care recipients regarding their service preferences.
• Prepare for group programs and maintain efficient office systems to ensure accountable administration.
• Ensure all administrative and reporting requirements of the programs are completed and submitted to the program manager in a timely manner.
• Provide administration support and data entry to client management systems and databases, updating forms as required.
• What's on offer

Join an organisation where we don't just provide a service. We use our connections, our size, our scale, and our knowledge to push into places where we feel like we should be doing more.

In addition to receiving a salary equivalent to

• SCHADS Level 3
• superannuation
• you'll also receive
• 17.5% leave loading
• and an ability to
• increase your take-home pay
• by accessing up to $15,900 in salary packaging benefits.

Receive

• 10% discount
• on the childcare subsidy gap fee when using a Uniting Early Learning service or centre.
• About you

You will have a Certificate in Business Administration or relevant experience (desirable). You will also have :

• Demonstrated experience in administrative roles (essential)
• Experience in a human services organisation (desirable)
• Demonstrated ability to set priorities, meet deadlines, work with mínimal supervision and under pressure
• Excellent Interpersonal and communication skills
• Ability to problem solve and effectively manage feedback

Click here to view the full position description.

• How to apply

If you have questions about the opportunity, please contact

• Toni Mackay - Senior Manager, Child Youth & Families
• 03 5144 7777.
• About Uniting

At Uniting we are passionate about working together to inspire people, enliven communities and confront injustice. We have a 5,000 strong workforce of employees and volunteers who deliver a diverse range of services across Victoria and Tasmania.

• Uniting is also committed to equal opportunity and ensuring the workplace is reflective of the community. We encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds and people with a disability._