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LAM & Community Coordinator

LAM & Community Coordinator

Schnitz Franchising PtyCity of Stonnington, Victoria, Australia
30+ days ago
Job description

Own it While it’s Hot

Every job promises good culture and opportunity. But here, they’re real and yours for the taking.

We’ve been serving up golden-crumbed, pan-fried schnitzels since 2007, using a traditional Polish family recipe. Yup, we’ve sure grown in that time - from a small family business into a nationwide franchise! But the passion and care we put into crafting each schnitzel hasn’t changed, even if the wallpaper has. If good food, good people and good service matter to you, you owe it to yourself to give it a crack at our place.

Find a Story that Matters and a Career You Can Own

Schnitz is about more than food. Behind every order is a team jam packed with people who genuinely care. As part of our team at the Support Office, you'll love the hustle, the energy and the team connection in equal measure. You'll also relish the opportunity you have to move the dial - to show up and take something great and make it far, far better.

Every Schnitzer has their own story. Like you, they're chasing their own happiness, hopes and dreams. That matters here. You matter here. So, whatever your role, we want you to win, as you achieve and grow with us.

The Role Recipe

  • Plan and implement local area marketing (LAM) initiatives aligned with national strategy, including tailored plans for new, refurbished, and emerging restaurants based on local insights and data.
  • Coordinate and execute local campaigns, events, and sponsorships to drive awareness, brand loyalty, and sales, including full support for NSO marketing, activations, and red rabbit recovery programs.
  • Develop and manage 12-month marketing calendars, campaign timelines, promotional materials, and store communications to ensure consistent execution across all channels.
  • Collaborate with key stakeholders including Franchisees, BDMs, Ops Managers, and centre management to ensure campaign alignment, brand standards, and local relevance.
  • Support cross-functional communication by managing updates, sharing campaign resources, taking meeting minutes, and facilitating feedback between stores, ops, and the marketing team.
  • Champion brand consistency by ensuring POS materials, store layouts, and guest experiences meet Schnitz standards and are implemented accurately and on time.
  • Drive community engagement initiatives by supporting metro and regional partnerships, activating local involvement, and working with Franchise Partners and BDMs to strengthen community presence.

Key Ingredients

  • Bachelor’s degree in marketing, Business, or a related field.
  • 2+ years of experience in marketing, preferably in a QSR or retail environment.
  • Strong analytical skills with proficiency in data interpretation and reporting tools.
  • Excellent communication, project management skills, and interpersonal skills.
  • Proficiency in digital marketing tools and platforms (e.g., Google Ads, Facebook Business Manager).
  • Ability to multitask and manage multiple projects in a fast-paced environment.
  • Knowledge of QSR-specific guest behaviour and industry trends is a plus.
  • Looking for a Career that Will Pan Out?

    At Schnitz, we know the best things in life come wrapped up in a golden, crispy crumb. But on top of the seriously good food, there’s lots more to love about a career with Schnitz. Our people say three things really stand out :

  • A true team that feels like family : Connect with real people who genuinely care, and be part of a true team you can celebrate wins with and lean on when you need it most.
  • Real skills that set you up : We offer a real opportunity to build a fun and rewarding career you can truly own.
  • A great product and a story that counts : We're more than a food business. We're a proud Australian success story and we're looking for talented people who'll help write the next chapter with us - to build your legacy with ours.
  • Don’t just take our word for it. Hear from Naveeka, who joined us as a Team Member back in 2014 and has now progressed to an amazing career in HR!

    I’m very close with my family; that’s really important to me. And that’s what working at Schnitz feels like – everyone just feels like family.”

    Schnitz is committed to fostering an inclusive and respectful workplace environment. We hire great people from a wide variety of backgrounds - not just because it is the right thing to do, but because it makes our organisation stronger. We encourage applications from Aboriginal and Torres Strait Islander people and other people of colour, people from culturally diverse backgrounds, LGBTQIA+ people and those with a disability.

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    Community Coordinator • City of Stonnington, Victoria, Australia

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