Logistics Operations Manager

About the Company :

Join a globally recognised leader in Dangerous Goods logistics, specialising in the safe transport of hazardous materials and time-critical shipments. With a strong focus on safety, reliability and service excellence, the company is known for its proactive, can-do culture and commitment to delivering outstanding customer experiences. Teamwork and collaboration are at the heart of their success, ensuring every shipment is handled with the highest level of care and efficiency.

About the Role :

As the Operations Manager, you’ll play a key role in overseeing the branch's operational and sales performance, ensuring outstanding service delivery across all touchpoints. This hands-on role will see you managing logistics, driving continuous improvement, and leading a team of dedicated professionals—all while fostering strong relationships with clients and partners.

Key Responsibilities :

• Operational Oversight : Lead daily operations across freight and sales, ensuring consistency, compliance, and performance excellence
• Customer Experience : Deliver exceptional service, maintaining clear and timely communication with clients
• Logistics Coordination : Manage freight operations, including bookings, airfreight solutions, and resolving complex logistics issues
• Account Management : Prepare quotes, build relationships, and act as a trusted advisor to clients
• Team Leadership : Inspire and guide your team—including Business Development staff, Operations Specialists, and drivers—to achieve collective goals
• Fleet Oversight : Ensure company vehicles are well-maintained and effectively utilised
• Administration & Reporting : Oversee branch-level budgeting, financial reporting, and general administration
• Continuous Improvement : Embrace change, solve problems creatively, and look for opportunities to streamline and improve operations

Skills and Experience :

Benefits :

If you're enthusiastic, dependable and ready to take the next step in your logistics career, we’d love to hear from you. Apply now or reach out directly to  Jade Lawton  on 0434 228 334 or send your resume to  jade@iasrecruitment.com.au .