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Jobs in Eight mile plains, qld, au

Last updated: 10 hours ago
Customer Service AnalystEight Mile Plains QLD

Customer Service AnalystEight Mile Plains QLD

Stowe AustraliaEight Mile Plains QLD
Australia’s largest and most diversified electrical and communications companies.Established in 1910 Stowe is in its third generation of family ownership. Stowe recognises that our main asset is our...Show moreLast updated: 30+ days ago
Specialist Consultant - Psychiatry - 2208 per day

Specialist Consultant - Psychiatry - 2208 per day

MedrecruitEight Mile Plains, QLD, AU
Part-time
Locum cover is required from May 2025 - 3 months.Shift times : 0830 - 1700 | Monday - Friday.Covering : Child and Adolescent. Must have AHPRA Specialist Registration.Must hold certification of Advance...Show moreLast updated: 20 days ago
Crew Member

Crew Member

McDonald's 261 Warrigal Road, Eight Mile Plains, QLD, 4113, AUEight Mile Plains, QLD, AU
McDonald’s Australia is the largest quick service restaurant operation in the country.Fondly known as "Macca's", we have been an Australian household name for over 50 years.We believe that our cust...Show moreLast updated: 6 days ago
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Credit Officer

Credit Officer

NutrienEight Mile Plains, QLD, AU
Are you ready to make an impact? We are in search of someone with the right attitude, mindset, and a relentlessly positive approach. This exciting role centres around building robust relationships a...Show moreLast updated: 10 hours ago
Franchise Owner - Eight Mile Plains

Franchise Owner - Eight Mile Plains

Lendi GroupEight Mile Plains, QLD, AU
In 1992, Aussie was born – taking on the big banks and revolutionising the Australian mortgage market forever.Aussie is widely credited for bringing competition to the Australian mortgage industry,...Show moreLast updated: 19 days ago
Accountant

Accountant

Nicole NolanEight Mile Plains, QLD, AU
Full-time
This is a pivotal role based in Eight Mile Plains, working closely with the Group Accounting Manager and Senior Financial Accountant. You’ll play a key role in ensuring financial integrity and deliv...Show moreLast updated: 6 days ago
Behaviour Support Practitioner

Behaviour Support Practitioner

Ability Action AustraliaEight Mile Plains, QLD, AU
Full-time
NDIS provider, delivering Allied Health support in over 300 locations across Australia to thousands of participants in the community with Occupational & Speech Therapy, Behaviour Support, Psych...Show moreLast updated: 13 days ago
Claims Officer - Property

Claims Officer - Property

TalentpathEight Mile Plains, QLD, AU
A$35.88 hourly
We are seeking experienced, customer-focused individuals to join RACQ's insurance team in response to recent and upcoming floods and storms across the state. This is your chance to make a real diffe...Show moreLast updated: 5 days ago
Ageing and Community Services Manager

Ageing and Community Services Manager

Charissa FosterEight Mile Plains, QLD, AU
Full-time
Lead with Purpose | Create Lasting Impact.At Allinto, we walk alongside people—not just through systems, but toward outcomes that truly matter. As a fast-growing, independent organisation, we specia...Show moreLast updated: 5 days ago
Marketing Manager

Marketing Manager

Michael PageEight Mile Plains, QLD, AU
Full-time
Brilliant Marketing Manager position available in Eight Mile Plains!.Michael Page Recruitment is excited to partner with our client,. This unique opportunity is ideal for someone who thrives in both...Show moreLast updated: 30+ days ago
Payroll Officer

Payroll Officer

DavidsonEight Mile Plains, Queensland
A$80,000.00 yearly
Full-time
Our client is an award-winning national Human Resource services organisation who are growing by acquisition.They are seeking a motivated and professional permanent Payroll Officer to join their coh...Show moreLast updated: 30+ days ago
General Practitioner - HealthcareLink

General Practitioner - HealthcareLink

HealthcareLinkEight Mile Plains, QLD, AU
A$150.00 hourly
Full-time
This well-established mixed billing clinic, located in a bustling shopping village with ample foot traffic and parking, is currently seeking a female GP to fill a vacancy left by a departing doctor...Show moreLast updated: 30+ days ago
Service Manager

Service Manager

Cocoon Group ServicesEight Mile Plains, QLD, AU
Service Manager (Permanent Full-time) .The purpose of this role is to lead operational teams, ensuring services reflect customer needs and deliver agreed quality outcomes for customers and the orga...Show moreLast updated: 30+ days ago
Educational Leader - Warrigal road (Eight Mile Plains)

Educational Leader - Warrigal road (Eight Mile Plains)

YMCA BrisbaneEight Mile Plains, QLD, AU
Part-time
The Y Queensland stand together with all people regardless of age, gender, ethnicity or belief.We are currently recruiting for an. YMCA Warrigal Road Outside School Hours Care (OSHC) located in Eigh...Show moreLast updated: 27 days ago
IT Support Technician - up to $75k + super + NFP benefits

IT Support Technician - up to $75k + super + NFP benefits

Robert HalfAustralia, Queensland, Eight Mile Plains
A$65,000.00–A$75,000.00 yearly
Full-time
Quick Apply
Robert Half are exclusively partnered with a leading provider of care services, proudly supporting over 2,500 employees across 200 sites in Australia. As a mission-driven organization, they are pass...Show moreLast updated: 27 days ago
Agile Delivery Manager

Agile Delivery Manager

Simpro Corporate Pty LtdEight Mile Plains, QLD, AU
Full-time
First Things First - What We Can Offer Yo.Leave to foster personal connections, health & overall well-being.Generous Parental Leave Program. Public Holiday Exchange Scheme.Delicious, free, chef-...Show moreLast updated: 21 days ago
Education Officer

Education Officer

RACQEight Mile Plains, QLD, AU
Be part of an inspired and passionate team of teachers who make a positive difference to the lives of vulnerable road users every day by teaching our award-winning education programs to schools and...Show moreLast updated: 15 days ago
Psychiatry

Psychiatry

MedRecruit LimitedEight Mile Plains, AU
Locum cover is required from 27 January - 30 July 2025.Shift times : 0830 - 1700 | Monday - Friday.Covering : Child and Adolescent . Must have AHPRA Specialist Registration.Must hold certification of ...Show moreLast updated: 30+ days ago
Principal Engineer - Process Development & Simulation

Principal Engineer - Process Development & Simulation

WeirEight Mile Plains, QLD, AU
Full-time
Principal Engineer – Process Development & Simulation.Weir Minerals - Division Technology.The global Weir Technology and Process Innovation team brings new-to-Weir and new-to-mining flow sheets...Show moreLast updated: 29 days ago
Environmental Manager

Environmental Manager

Fulton HoganEight Mile Plains, QLD, AU
Full-time
Life at Fulton Hogan is about making the most of opportunities, taking responsibility, and making it happen.We appreciate our peoples’ courage, curiosity and unique perspectives, and look to collab...Show moreLast updated: 1 day ago
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Customer Service AnalystEight Mile Plains QLD

Customer Service AnalystEight Mile Plains QLD

Stowe AustraliaEight Mile Plains QLD
30+ days ago
Job description

About us….

Stowe Australia  is one of Australia’s largest and most diversified electrical and communications companies. Established in 1910 Stowe is in its third generation of family ownership. Stowe recognises that our main asset is our people and therefore invests heavily in the development and retention of employees and is considered by the industry as an employer of choice. This is evident from Stowe’s continued ability to attract and retain quality people in the business.

About the Role…

Stowe Australia  is looking for a Customer Service Analyst providing first-line technical support to internal and external customers, assisting them with hardware and software issues via phone, email, and in-person. This role is crucial for maintaining the efficiency and effectiveness of IT services, ensuring high levels of customer satisfaction and quick resolution of technical issues.

Key Responsibilities…

  • Incident Management - Receive, log, and manage calls from internal and external customers via telephone, email, and service desk software. Provide first-line investigation and diagnosis, resolving incidents wherever possible.
  • Problem Resolution - Troubleshoot and resolve hardware, software, and network-related issues. Guide users through step-by-step solutions over the phone, via email, or in-person.
  • Customer Support - Deliver excellent customer service, ensuring users are kept informed about the status of their issues and requests. Follow up with users to ensure that problems have been resolved satisfactorily. Provide training and support to users on the use of standard hardware and software.
  • Service Requests - Fulfill service requests, such as setting up new user accounts, configuring hardware, and installing software. Ensure that service requests are completed within agreed timeframes and to a high standard.
  • System Monitoring and Maintenance - Monitor IT systems and services for performance and availability issues. Perform routine system checks and maintenance tasks to ensure smooth operation of IT services. Assist with the deployment of new hardware and software, including testing and documentation.
  • Documentation and Reporting - Maintain accurate records of incidents, service requests, and changes in the service desk management system. Produce regular reports on service desk performance and identify trends or recurring issues. Contribute to the development of service desk policies and procedures

Key Performance Indicators (KPIs) :

  • Incident Response time.
  • First Contact Resolution
  • Customer Satisfaction
  • Service Request Fulfillment
  • Documentation Quality
  • Qualifications :

  • Education - ITIL Foundation certification is highly desirable. CompTIA A+, Microsoft Certified Solutions Associate (MCSA), or other certifications are highly considered.
  • Experience - Minimum of 2 years of experience in a technical support or service desk role. Proven experience in supporting IT infrastructure, including hardware, software, and networks. Experience with IT service management tools and ticketing systems.
  • Skills - Strong understanding of ITIL principles and practices. Excellent troubleshooting and problem-solving skills. Strong communication and customer service skills. Ability to work under pressure and manage multiple tasks simultaneously. Proficiency with Microsoft Office Suite and common IT support tools.
  • Technical Skills
  • Essential :

  • Basic skills in managing servers, including user management, permissions, and system monitoring
  • Basic Understanding of networking concepts such as IP addressing, subnets, DNS, DHCP, and VPNs, as well as experience with routers, switches, and firewalls
  • Ability to diagnose and resolve complex technical issues, often involving multiple systems or applications
  • Familiarity with hardware components, peripheral devices, and their troubleshooting
  • Knowledge of security principles, such as anti-virus, anti-malware tools, and best practices for securing systems and data
  • Basic knowledge of M365 applications (e.g., OneDrive, SharePoint, MS Teams,)
  • Familiar with and have some experience with virtualisation
  • Basic Active Directory, administration, preferably troubleshooting multi-server and multi-site replication
  • Experience supporting smartphones and tablet’s including both, iPhones and Android
  • Basic knowledge of M365 administration (Admin centre, security, compliance)
  • Skill in creating and maintaining detailed documentation for issues, solutions, and procedures
  • Capability to train Level 1 technicians and other staff members, providing guidance and knowledge transfer
  • Experience with incident management systems, including tracking and updating tickets, and following escalation procedures
  • Ability to contribute to IT projects, providing technical expertise and support. Basic network Printer installing and troubleshooting.
  • Desirable :

  • Routing and switching fundamentals
  • Basic understanding of subnetting
  • Basic understanding of VLANs
  • Basic PowerShell scripting
  • Basic understanding of MS excels Macro Management
  • Experience restoring data from systems such as Shadow Copy and dedicated backup solutions
  • Experience with any of the following products, Fortinet, JAMF Pro, Autodesk, Adobe, Microsoft Configuration Manager, Windows Server, Forcepoint Endpoint, Beyond Trust EPM, Sentinel One, MS Teams Telephony, MS Planner, MS Project, Snipe-IT
  • Why Join Us?

    Competitive salary and profit share.

    Dynamic work environment with rostered variable hours, including Saturdays.

    Opportunities for professional growth and development.

    Apply Now! Be part of a team that values technical excellence and outstanding customer service. Your expertise will help us maintain the efficiency and effectiveness of our IT services.