Guest Services Agent average salary in Australia, 2025

Overview:Guest Services AgentFull-time, Fixed Term position until December 2025Salary Level HEW 4 + 17% SuperannuationBased at the Melbourne CBD campus, but may be required to work and/or be based at other campuses of the UniversityAbout the roleAs the Guest Services Agent, you will provide a profes...

Being the guest's key contact throughout their stay - you will conduct check-in, check-out, luggage assistance, phone assistance and provide tourism information. Ensuring the highest standards of privacy and confidentiality are maintained throughout the guest stay. Maintaining strong attention to de...

Handle guest enquiries in a courteous and efficient manner and report guest complaints or problems to the Manager on Duty if no immediate solution can be found and assure follow up with guests. Maintain 100% guest recognition on all VIPs arriving/departing, repeat guests, and company directors visit...

Positions open :The Overnight Guest Service Agent is the first point of welcome for all arrival guests and the last point of farewell upon departure. From the Auriga spas to each location's dedicated and personal guest services, the Capella spirit is holistic, generous, and bespoke. Delivering a gue...

Application QuestionsDo you have experience in a sales role?Which of the following property management systems (PMS) do you have experience with?Which of the following statements best describes your right to work in Australia?How many years' experience do you have as a guest services agent?Do you ha...

Job Description - Guest Services Agent (Casual) (HOT0B9XM)Work LocationsParmelia Hilton Perth 14 Mill Street Perth 6000Providing Effortless Luxury at Parmelia PerthNestled in the heart of Perth, Parmelia Hilton invites guests to enjoy urban sophistication and a gateway to the city’s best attractions...

Greets all guests that come into contact with Guest Relations ensuring that the. Informs guests of all facilities and services available in the Property. Portage of guest luggage to and from suites. Checks guests in and out of the Property accurately and in a timely manner. ...

As a Guest Services Agent, you will be the first point of contact for guests and visitors to the hotel. Business guests are well catered for at Mercure Perth with 6 modern meeting rooms available, accommodating up to 350 delegates. Responding to guest requests efficiently and courteously. Communicat...

With contemporary rooms and suites with floor-to-ceiling windows, marble bathrooms and the latest guestroom automation technology (including complimentary, high-speed internet). This position is responsible for the daily management of Front Office Department, ensuring that the highest standards of F...

Upselling Services: Promoting hotel amenities and services, such as dining options to enhance guest experience. Guest Check-In/Check-Out: Welcoming guests, processing their check-in and check-out, and ensuring a smooth transition. This newly transformed hotel is an ideal base for guests arriving for...

Job Description - Guest Services Agent (Casual) (HOT0B9XM). Guest Services, Operations, and Front Office. Nestled in the heart of Perth, Parmelia Hilton invites guests to enjoy urban sophistication and a gateway to the city’s best attractions, including Elizabeth Quay, Kings Park, and vibrant cultur...

We invite you to join the Sheraton community as a Guest Services Agent because together, we are better. Handle general enquiries, creating meaningful guest experiences that are tailored to the guests requirements . At the heart of local communities, Sheraton brings people together—both our guests an...

Crafting Memorable Moments: The magic of guest relations and exceptional customer service!. Swiftly addressing guest inquiries and special requests with tailored solutions. A problem-solver and have the zest to make it right for our team and our guests. ...

Looking to join our Guest Services team? Great! But unfortunately, we’re not hiring right now. As a Guest Services team member…. You’ll be helping our guests when they arrive at the airport, checking people in and making sure all their documentation is correct, rebooking flights and supporting them ...

Looking to join our Guest Services team? Great! But unfortunately, we’re not hiring right now. As a Guest Services team member…. You’ll be helping our guests when they arrive at the airport, checking people in and making sure all their documentation is correct, rebooking flights and supporting them ...

As the Guest Services Agent, you will provide a professional high level of customer service for visitors and building occupants, where you will welcome and induct new staff and guests into the workplace. Property Services is located in the Operations Portfolio which is the services nucleus of RMIT a...

Greets all guests that come into contact with Guest Relations ensuring that the. Informs guests of all facilities and services available in the Property. Portage of guest luggage to and from suites. Checks guests in and out of the Property accurately and in a timely manner. ...

As a Guest Services Agent you will be reporting to the Front Office Manager and Duty Managers, providing exceptional customer service to our guests as they check in & out of the hotel. Assisting guests with enquiries and complaints and providing accurate information to guests about property faci...

Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transa...

We're Virgin Australia, and we're looking for Guest Services Agents to join our team in Melbourne Airport. It's about going the extra mile, in the air and on the ground, to create authentic experiences that put our guests firmly at the heart of everything we do. We need you (and your vibe) to help m...

You might not have thought about working at the airport in Guest Services, but if you’ve worked in roles where people are your core, such as customer service, as a carer or nurse, in a hotel or as a retail assistant, for example, then your experience is suitable for joining our Guest Services team. ...

Nestled in the heart of Perth, Parmelia Hilton invites guests to enjoy urban sophistication and a gateway to the city’s best attractions, including Elizabeth Quay, Kings Park, and vibrant cultural landmarks. Parmelia Hilton Perth is more than a destination—it’s a community, where team members find a...

Handle guest enquiries in a courteous andefficient manner and report guest complaints or problems to the Manger on Dutyif no immediate solution can be found and assure follow up with guests. Consider the guest experience in everything youdo, always be onstage and delight in offering the best assista...

As a Guest Services Agent you will be reporting to the Front Office Manager and Duty Managers, providing exceptional customer service to our guests as they check in & out of the hotel. Assisting guests with enquiries and complaints and providing accurate information to guests about property faci...

Greets all guests that come into contact with Guest Relations ensuring that the. Informs guests of all facilities and services available in the Property. Portage of guest luggage to and from suites. Checks guests in and out of the Property accurately and in a timely manner. ...