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Customer Service Assistant Manager FT

Customer Service Assistant Manager FT

Drakes SupermarketsSomerset Regional, QLD, Australia
13 days ago
Job description

Overview

Join to apply for the Customer Service Assistant Manager FT role at Drakes Supermarkets .

About Us

Over 50 years since Roger Drake purchased his first supermarket in 1974, Drakes Supermarkets has now become the largest independent grocery retailer in Australia. While we’ve grown from one store to more than 60 stores across South Australia and Queensland, Drakes Supermarkets has retained the same values since day one. Our mission at Drakes is to provide our customers with exceptional service, value for money, a great range and an outstanding shopping experience. To achieve this, we acknowledge that our customers are the most important people in our business.

What We Offer You

  • 10% staff and family discount across all Drakes stores
  • Wide range of corporate benefits including discounted gym memberships, banking, health insurance and much more!
  • In-depth onboarding and career progression opportunities
  • Company funded retail management qualifications and first aid qualifications
  • Vehicle leasing opportunities

Position Details

  • Location : Drakes Lowood
  • Employment type : Full-time
  • Seniority level : Mid-Senior level
  • Job function : Other
  • Industries : Retail Groceries
  • Responsibilities

  • Lead and manage the store's Customer Service department, including rostering, stock tasks, and team supervision
  • Report to the Customer Service Manager
  • Demonstrate strong customer service, communication, and merchandising skills
  • Ensure adherence to work health and safety standards
  • Qualifications & Requirements

  • Customer service experience is desired, but not essential
  • Ability to supervise team members
  • Hands-on leadership with enthusiasm
  • Commitment to customer service and safety
  • How to Apply

    If this sounds like the opportunity you’ve been looking for, we’d love to hear from you!

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    Customer Service Manager • Somerset Regional, QLD, Australia

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