Administration Assistant

Access Hire is a leading supplier of hire equipment, including an extensive range of elevated work platforms and access equipment for both hire and sale. A specialist division of Access Group Australia, Access Hire has quickly become the most trusted hire company in Australia, with a strong brand presence and reputation in the industry. Our core business facilitates the hiring, selling, servicing and transportation of Elevated Work Platforms, including Scissors, Boom Lifts, Telehandlers and Forklifts to the Construction, Material Handling and Mining Sectors. We have a strong team of employees who work in a fast-paced, high-performing collaborative and entrepreneurial environment. An exciting opportunity exists for an experienced Administration Assistant to join our busy team on a full-time, permanent basis at our Wingfield Branch. This role will be provided comprehensive training in the area of Hire Coordination. The Hire Coordinator is the heart of the branch, first responder to all incoming calls and queries from our customers, handling all interactions with excellence in customer service, efficiently and effectively. This is an office based role located at our Wingfield branch, this role works Monday to Friday 7am - 5pm. No working from home arrangements are available. The duties and responsibilities for this role include : Providing exceptional customer service and administrative support to both internal and external stakeholders Assisting with Transport and order allocation Processing customer orders, hire estimates, off hires and invoices Follow up on account queries Providing additional support to the General Manager and Sales Team as required The successful candidate will be an individual who will honour our core values of People, Safety, Respect, Communication and Continuous Improvement - in addition to this they will have : Experience in a similar role is favourable, applicants with industry experience will be highly regarded. Intermediate computer skills with high attention to detail and accuracy is essential Ability to work autonomously as well as a part of a team Excellent interpersonal, written, and verbal communication skills Ability to work in a fast-past paced environment A positive, can-do attitude A desire to learn and the motivation to succeed A strong commitment to OH&S All short listed applicants will be required to complete speed and accuracy testing prior to attending an interview. The Benefits of Joining Access Group We offer a generous base salary, and to reward you for dedication to excellence in customer service, you will also be made part of our lucrative uncapped commission arrangements The opportunity to work for a well-established and secure organisation On-going training and development Inspirational leadership, that is eager to help you succeed. Employee Recognition program Company Employee Assistance Program (EAP) to support mental health. A positive workplace with an ongoing commitment to continuous improvement and your development A safe workplace with a strong focus on ZERO harm How to Apply This is a great opportunity to work in a progressive and dynamic team within a secure and stable industry. If you feel that you have the experience, ability, and skills, we want to hear from you! Click "Apply Now" and upload an updated copy of your resume and cover letter. At Access Group, we recognise that we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and encourage women and Indigenous candidates to apply.