Project Coordinator - Payments Operations Program

Project Coordinator – Payments Operations Program

Join the Reserve Bank's payments team that owns and operates RITS, Australia's real‑time gross settlement system, and other critical national payments infrastructure. These payments systems move around $280 billion dollars between financial institutions each day and ultimately settle all non‑cash payments in Australia. They are essential for supporting the day‑to‑day business of the Australian economy.

You will be part of the Knowledge Management and Training workstream for the Payments Operations Program. The program is a large, business‑led initiative working to uplift the operating model and resourcing for the RITS ecosystem, strengthen shared services processes and IT controls that support RITS and related systems, and improve knowledge management processes, systems and related training programmes for staff supporting RITS.

As a Project Coordinator , you will assist the Knowledge Management and Training workstream lead and Program management to drive the design and delivery of the workstream. This will involve working closely with the broader workstream team, an external professional services firm and relevant staff in Payments Settlements, IT and Knowledge departments. You will also work with Program management and the change management team to support the Payments Operations Program's communications with key internal and external stakeholders.

You will have previous experience working in a similar role as a project co‑ordinator for medium‑large projects. You will also have demonstrable skills for prioritising work, working in a deadline‑oriented environment, organising and coordinating a range of internal stakeholders, managing and coordinating project delivery schedules, and strong attention to detail and communication skills. Ideally you would also have experience in business analyst work.

Reporting to the Project Director – Business, and working closely with the Knowledge Management and Training workstream lead, you will enjoy working and collaborating with multiple high performing teams committed to team goals and deliverables.

Your Background

• Experience in a similar position supporting and coordinating medium‑large projects or project workstreams.
• Strong communication and writing skills with proven stakeholder management experience.
• Strong analysis and reporting skills, with attention to detail to produce effective and accurate reports.
• Demonstrable ability to manage project schedules.
• Experience with assessing and analysing risks, issues and dependencies.
• Experience at prioritising and working in a deadline‑oriented environment.
• Strong team player to work with multiple collaborative teams is essential.
• Familiarity of banking or payment systems is desirable.
• Familiarity with knowledge management and / or training arrangements in large, complex organisations is desirable.

Your Team

Reporting to the Knowledge Management and Training Workstream Lead and Project Director – Business, you will be part of a small team of five staff who collaborate effectively to achieve their team deliverables and goals. You would also be part of the broader Payments Operations Program, which has a team of 40 staff.

Be More

Working for an organisation that truly makes a difference to the people of Australia, we can offer development and career opportunities in a collaborative environment that supports your growth, wellbeing and promotes flexibility. Your individual growth and success drives the RBA forward as an organisation. Be more means you can do more, for yourself and for Australia.

Why RBA

The RBA makes an important contribution to the Australian economy through the pursuit of national economic policy objectives and associated activities in financial markets and banking. We also issue Australia’s banknotes and operate infrastructure critical to the payments system, all of which contribute to the welfare of the Australian people. Made up of specialists across a wide range of fields, our people, values, and culture play a critical role in achieving our objectives. Striving to be open & dynamic, we consider and incorporate different perspectives, work across teams and are transparent with each other, whilst delivering quality together effectively and focusing on outcomes by prioritising, testing, learning, and refining as we go. Our people conduct themselves with a high degree of integrity, while striving for excellence in the work they perform and the outcomes they achieve. We encourage intelligent inquiry and we treat one another with respect while promoting the public interest through our efforts. We know it is the growth and success of our people that drives the RBA forward. Come and make a bigger contribution while you build and develop your own skills too, because being more means you can do more, for yourself and for Australia.

Equal Opportunity

The Reserve Bank of Australia is committed to equity, diversity and inclusion through key initiatives. We welcome and encourage applicants from diverse backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse background, those living with a disability and from the LGBTQ+ community. We are committed to making the recruitment process fair and equitable for all our candidates.

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