Senior Business Analyst

The Senior Business Analyst will be assigned to IT service transition / migration projects as a priority and will be required to ensure that all project deliverables adhere to the frameworks and standards with little / no interruption to business delivery.

Whilst all Senior Business Analysts operate within a Community of Practice, and can work across multiple projects in the portfolio, the key current priority is Operational Readiness.

Must be Australian citizen and have the ability to obtain Baseline Security Clearance.

Hybrid role working 3 days per week in the office

Position Specific Core Responsibilities

• Collaborate with cross-functional teams to identify, assess, and document readiness gaps across people, process, and technology.
• Elicit and document requirements to support the delivery of business-as-usual (BAU) capability at go-live.
• Facilitate workshops to validate operational requirements, including SOPs, SLAs, RACI models, and escalation procedures.
• Support the development of operational use cases and service scenarios for testing and simulations for rehearsals.
• Analyse and map current and future state operational workflows to ensure seamless transition into BAU.
• Contribute to the development and validation of business readiness checklists, vendor maturity levels, and success criteria.

Data & Insights

Change & Operational Support

Compliance, Systems and Reporting

Required

Desirable