Account Manager

Account Manager

Location - Sydney, Australia. Working pattern - Hybrid. Role type - Permanent. Category - Sales. Job ID - 2025-2475. Openings - 1.

About the Role

Ideagen is looking for a proactive Account Manager to nurture and grow relationships with our digital sales. You’ll own the customer journey—driving retention, expansion, and success—while collaborating across teams to deliver real value through our SaaS solutions. If you're passionate about strategic partnerships and helping SMEs thrive, we’d love to hear from you.

Responsibilities

• Manage and grow mid-market client relationships, driving retention and revenue expansion.
• Own the full sales cycle—from onboarding to upselling and renewals.
• Keep your pipeline accurate and visible using Salesforce and HubSpot.
• Deliver tailored SaaS solutions through a consultative, data-driven approach.
• Identify growth opportunities and structure deals that deliver real value.
• Act as a trusted advisor, ensuring clients achieve success with Ideagen’s products.
• Stay ahead of product updates and industry trends to boost engagement and adoption.

Skills and Experience

About Ideagen

Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs. We’re building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, you’ll thrive at Ideagen!

What is next?

If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps.

To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at recruitment@ideagen.com. All matters will be treated with strict confidence.

#LI-HT1 #LI-Hybrid #LI-Fulltime #LI-Melbourne

#J-18808-Ljbffr