Head Housekeeper

RAC Monkey Mia Dolphin Resort is located in the beautiful Shark Bay World Heritage Area, alongside the picturesque Francois Peron National Park. Our resort is internationally renowned for the friendly dolphins that visit the bay daily.

The resort caters for up to 1,200 guests and offers a range of accommodation options including two & three-bedroom self-contained villas, hotel-style rooms, budget accommodation, dormitories & powered / unpowered campsites. Additionally, there are two outdoor pools, a general store & gift shop, the Boughshed Restaurant & the recently renovated Monkey Bar.

We are currently seeking a full-time Head Housekeeper to join our team!

This role would suit a local or someone looking to relocate from Perth; free accommodation is on offer for the right candidate to live & work on-site.

Join our close-knit team in this exciting role & work with hospitality professionals from around the world to offer an unforgettable guest stay experience to our visitors.

What will you be doing?

As Head Housekeeper, you will :

Lead a high-performing housekeeping team to deliver spotless rooms & public areas

Oversee daily cleans, deep cleans & inspections across resort accommodation

Manage rosters, staffing levels, training, & ongoing performance of your team

Monitor stock levels, linen, amenities & cleanliness standards

Work closely with other departments (Maintenance, Front Office) to ensure smooth resort operations

Drive exceptional guest service & actively responding to feedback

Ensure all procedures align with health, safety, & RAC quality standards

Skills & Qualifications required :

Diploma in Hospitality or equivalent qualification.

A minimum 1-year experience in a housekeeping supervisory or management role within hotels, resorts, or similar large-scale operations.

Strong leadership and team management skills with the ability to train, motivate, and mentor staff.

Sound knowledge of housekeeping processes, linen management, chemical handling, and OH&S compliance.

Excellent time management and organisational skills to manage competing priorities across a busy resort environment.

High level of attention to detail and commitment to maintaining presentation standards.

Proficiency in using housekeeping or property management systems and Microsoft Office suite.

Ability to work effectively under pressure in a fast-paced, guest-focused environment.

Availability to work across a 7-day rotating roster including weekends & public holidays.

Current National Police Clearance (or ability to obtain).

What are we offering you?

Competitive salary ranging between $70K to $80K + Super

Annual Incentive Bonus based on KPIs

A supportive & dynamic work environment

Free accommodation & utilities included - live & work on-site!

Generous discounts on home, contents & car insurance, as well as RAC member benefits & free roadside assistance

Opportunity to develop your career in a large, thriving Tourism business with nine locations in Western Australia & growing!

How to Apply :

If you are interested in joining our friendly team, please submit your resume by clicking 'Apply ' today!

#BetterJourneysRAC

#LI-RH1