Customer Service Representative - Rouse Hill

Overview

Customer Service Representative - Rouse Hill

We have an exciting opportunity for a Customer Service Representative to join our Rouse Hill branch, providing great service and support to IMB customers.

Responsibilities

• Having conversations and interactions with members via all channels (in person, online and over the phone) and assisting them with their banking and insurance needs and enquiries
• Exploring new opportunities to find the right financial solutions that may improve their position
• Using various technologies, systems and digital platforms, cash handling and balancing
• Working with your Manager and team to collectively achieve the branch goals and objectives
• Maintaining a high level of operational adherence in line with company and regulatory standards, policies and procedures and carry out administrative duties
• Part time hours, working Mondays, Tuesdays, Wednesdays, and Fridays 12.15pm-5.15pm. Thursdays alternating 11.15am-7.15pm and 2.15pm-7.15pm.

The Person

The IMB

IMB Bank is a leading member-owned bank offering a full range of products and services in both retail and business banking. IMB’s purpose is to provide simple, competitive and authentic banking that helps our members and communities be better off and have been doing so for over 144 years. An award winning and growing organisation, we’ve donated more than $12 million through our Community Foundation to over 900 projects in the communities in which we live.

Benefits

To apply

Applications close October 15, 2025. For further information contact Nermin Farahat, Community Bank Manager -

Seniority level

Employment type

Job function

#J-18808-Ljbffr