AO3 Business Support Officer

Join a fast-paced team supporting fire safety compliance across government building programs. This role is ideal for someone with strong data entry skills and a keen eye for detail.

About the Role

You will be responsible for processing statutory Yearly Condition Reports from fire contractors, ensuring accurate data entry, communication, and filing. You'll liaise with contractors and internal partners, respond to enquiries, and meet weekly progress targets.

Your duties will include :

• High volume data entry - receipt, review and data entry of fire contractors statutory yearly condition reports
• Filing of yearly condition reports
• Liaising with contractors
• Inbox management
• Provide a high level of customer service
• Updating records and information systems
• Provide general administration functions as required.

You

The successful candidates will have strong high volume data entry experience. You will be able to demonstrate the following :

• Prior experience providing high volume data entry support
• Intermediate Microsoft Office Suite skills, including Excel
• Knowledge of fire safety of the Building Fire Safety Regulation is an added bonus!
• Experience within the construction, service coordination / scheduling or government sector is highly desirable
• High attention to detail & strong time management skills
• Able to work in a fast-paced environment, with recurring tasks
• Investigative skills in being able to research, identify and problem solve

As part of our contractor community, you’ll have access to :

• An Employee Assistance Program (EAP)
• Shopping, lifestyle & entertainment discounts
• A dedicated recruitment partner

Apply

To be considered for this position, please apply below with your CV and cover letter in Microsoft word format. Alternatively, email me directly at louise.clark@empiregroup.com.au

JobID - 29309

At Empire Group, we value diversity and are committed to equitable recruitment. We encourage Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, people with disability, and other underrepresented groups to apply. Our focus is on creating fair, accessible, and culturally safe recruitment processes that genuinely reflect and respect the communities we serve.

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