Surgical Booking Officer (Administration Officer Lvl 3) - Temp FT

Surgical Booking Officer (Administration Officer Lvl 3) - Temp FT

💼 South Western Sydney Local Health District

📅 REQ618309 Requisition #

Employment Type : Temporary Full Time, 38 hrs per week until October 2026

Location : Liverpool Hospital

Position Classification : Administration Officer Level 3

Remuneration : $1,362.10 - $1,404.54 per week

Requisition ID : REQ618309

Application Close Date : 23 / 11 / 2025

Interview Date Range : 26 / 11 / 2025 – 03 / 12 / 2025

Contact Details : Jamie Wheeler (02) 8738 3856 jamie.wheeler@health.nsw.gov.au

About the Opportunity

Join a fast-paced and purpose-driven healthcare team where your administrative skills directly support patient care. As a Surgical Booking Officer, you’ll be a vital part of our department—delivering outstanding customer service to patients, carers, and staff while managing elective surgery bookings, medical records, and financial processes with accuracy and empathy.

In this role, you’ll uphold NSW Health privacy standards and embody the SWSLHD Core Values, contributing to a workplace that champions cultural respect, continuous improvement, and professional development.

Whether you're coordinating complex schedules, adapting to new systems, or mentoring new team members, your work will help ensure smooth hospital operations and positive patient experiences. If you're ready to bring compassion, efficiency, and excellence to every interaction—this is your opportunity to thrive.

What You'll be Doing

The Waitlist Management Surgical Booking Officer is to provide ongoing development of booked elective and waiting time management practices which reflect the Health Service's current position and future direction. This position is also responsible for providing accurate information on waiting times and lists to clinicians, administrators and patients in order to enhance the management of booked elective patients. It is the role of the department to provide time appropriate booking and allocation of all theatre lists in accordance with district and state required policies and Clinical Indicators.

Where You'll Be Working

Liverpool Hospital, founded in 1813, is the major health service for south-western Sydney, offering a wide range of state-wide services including critical care and trauma, neonatal intensive care, and brain injury rehabilitation. As a key teaching facility for UNSW Sydney and Western Sydney University, it provides extensive clinical services, including emergency care, cancer treatment, paediatrics, and mental health services. The hospital features 23 operating theatres and has a capacity for 877 beds.

The ongoing $830 million redevelopment as part of the Liverpool Health and Academic Precinct is transforming the hospital into a global hub for medical innovation. This redevelopment will expand clinical services, enhance research and teaching facilities, and introduce state-of-the-art equipment and amenities.

Working at Liverpool Hospital means being part of a forward-thinking, innovative team dedicated to providing exceptional patient care. The hospital's commitment to education and research offers numerous opportunities for professional development and career progression.

The vibrant and supportive work environment, combined with the hospital's central location near public transport and local amenities, makes it an ideal place to grow your career while making a meaningful impact on the community.

How to Apply

To be considered for this position, please ensure you address the below questions as thoroughly as possible. View our application guide for information on how to respond to criteria and improve your application.

• Can you describe your experience handling front desk responsibilities and general administrative duties in a fast-paced, collaborative healthcare setting?
• How do you maintain focus and productivity when faced with a high volume of administrative tasks and competing priorities? Can you share strategies you use to mitigate stress and ensure tasks are completed efficiently?

Salary Packaging

South Western Sydney Local Health District employees are able to enjoy the benefits of salary packing. Visit Smart Salary for more details.

Health & Fitness

South Western Sydney Local Health District employees receive discounted Gym Membership / Corporate Wellbeing Programs, including Fitness Passport.

Transforming Your Experience

Transforming Your Experience (TYE) is SWSLHD's key strategy to always positively transform your, our patients, our consumers, our staffs and our communities experiences across our organisation and services. Our vision is that our care is always safe, high quality and personalised and all our staff are supported and empowered to achieve their full potential. SWSLHD upholds the CORE Values – Collaboration, Openness, Respect and Empowerment.

To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.

At South Western Sydney Local Health District we are proud to be an equal opportunity employer, where we don’t just accept differences but we honour and support it. Committed to providing a working environment that thrives and values diversity, we encourage people of Aboriginal and / or Torres Strait Islander background, people with adisability and people from the L G B T Q I + community to apply.

SWSLHD is committed to driving a child safe culture that upholds children and young people’s rights. We strive to ensure children and young people feel safe, supported and included in their care. Existing staff of SWSLHD and those seeking employment are required to take the safety, welfare and wellbeing of children and young people seriously while taking action to keep them safe from harm and abuse.

NSW Health acknowledges the people of the many traditional countries and language groups of New South Wales. It acknowledges the wisdom of Elders past and present, and pays respect to all Aboriginal communities of today.

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