Quality Assurance & Technical Compliance Officer

About Us

Workwear Group (WWG) is part of Wesfarmers Industrial & Safety a division of Wesfarmers, a top 20 ASX listed company with over 100,000 employees. Housed under the banner of Workwear Group, our three iconic brands - KingGee, Hard Yakka and NNT - have been in the business of delivering workwear since the late 1920's.

We are the trusted partner in workwear solutions, manufacturing over seven million units each year. What sets us apart is our continuous investment in innovation, market knowledge, pioneering ideas and sustainability practices.

We work as one team. We put our customers first and are passionate about what we do. Joining WWG is an opportunity to thrive in an inspiring, safe, and inclusive community.

About the Role

As a Quality Assurance & Technical Compliance Officer, you’ll ensure our specialist products — from industrial PPE to wildlands firefighting garments — meet the highest standards of safety, compliance, and quality.

This role combines technical expertise with stakeholder engagement, overseeing certification processes, audits, and risk mitigation while driving continuous improvement. You’ll liaise with global certification bodies, support product development, and educate teams on compliance requirements, making quality a competitive advantage.

If you’re passionate about precision and want to influence product integrity and customer trust, this is your opportunity to make a real impact.

What you’ll be doing

• Develop, implement, and monitor compliance processes to ensure all products meet legislative, industry, and WWG standards.
• Conduct regular audits and reviews, analysing testing data to confirm certification for safety footwear and specialist apparel such as FR and wildlands garments.
• Liaise with international and local certification bodies to obtain, validate, and maintain licenses and schedules for certified products.
• Create and maintain testing matrices and technical documentation, ensuring trims and components meet certification requirements and are tracked in a library database.
• Deliver technical guidance and training sessions for internal teams, suppliers, and factories to embed compliance and testing standards across the supply chain.
• Partner with Fabric R&D, Tech, Merch & Sourcing Teams to provide expert advice on technical requirements and risk mitigation strategies during product development.
• Assist in pre-production analysis, identifying risk and recommending strategies for risk mitigation.
• Enforce quality protocols throughout production, oversee inspections, and implement corrective actions to maintain quality & regulatory standards.
• Analyse customer returns and complaints, prepare formal quality assessment reports, and conduct root cause analysis to prevent recurring issues.
• Maintain accurate compliance records, including audits, and equipment calibration logs, to ensure ongoing adherence to ISO and AU/NZ standards.

Who we’re looking for

At our company, we value not only our great brands but also the people and teams that drive our success. In addition to technical skills, we seek team members who possess the following personable qualities:

• Strong work ethic and are committed to showing up for a team
• Openness to receive coaching and embrace self reflection and self growth
• Accountability for your actions, and emotions, and actively venture beyond your comfort zone
• Embrace innovation, take calculated risks, and inspire others to think outside the box
• Ability to build meaningful relationships, we prioritise our customers. Balancing commercial goals with customer satisfaction is key
• Ethical standards and demonstrating honesty and integrity in all interactions is fundamental to our team culture.

What we’re looking for

• Bachelor’s degree or relevant certification in Apparel/Textiles, Engineering, or Quality System Management.
• Minimum 3 years’ experience in a similar quality management role, with a strong background in workwear apparel; footwear compliance experience desirable.
• Ability to build strong cross-functional relationships and collaborate effectively across teams.
• Proven project management skills with exceptional attention to detail.
• Confidence and clarity in engaging with external stakeholders, ensuring expectations and requirements are communicated effectively.
• Industry connections with bodies such as educational institutions, testing facilities, and Standards Australia (desirable).

What we offer

• The chance to join agreat team of like-minded, hard-working people who are passionate about achieving our vision and the growth objectives of the company.
• Flexible working environment, allowing for work from home 2-3 days each week.
• A competitive salary package and suite of benefits and perks, including a 50% discount on our brands Hard Yakka, KingGee and NNT and 5% Wesfarmers discount for Kmart, Bunnings, Officeworks and more.
• A tailored career and development plan, plus reward and recognition programs. Whatever your goals we’re here to support you on that journey.
• Our Wellbeing program, Thrive, with activities designed to support the Financial Wellness of our team, Celebrate Diversity, ensure we Get Physical and maintain Healthy Minds, including challenges, yoga, meditation and access to our Employee Assistance Program.
• We Learn, a dedicated hub for all things learning and development.

We actively work on creating a safe and inclusive environment free of discrimination. At Workwear Group we aspire to build a culture where diversity is celebrated, where Team Members feel a sense of “I Belong” and are empowered to bring their whole selves to work.

You can follow us on LinkedIn or see our company careers page for more opportunities https://www.workweargroup.com.au/careers

Thank you for your interest in Workwear Group. Due to anticipated high volumes of applicants, only shortlisted candidates will be contacted.