Lead QA

Group Bayport is a rapidly growing global e-Commerce, B2B2C, B2B and B2C organization and an industry leader in print technology, operating in the United States, Canada, Australia, New Zealand, UK, and India through its family of brands – Banner Buzz, Covers & All, Vivyx Printing, Circle One, Giant Media, and Neon Earth. We help our customers, clients, and partners to make a personalized statement through customization.As a Lead QA Engineer at Group Bayport, you will play a pivotal role in ensuring the quality and stability of our e-commerce platforms, built on Magento and other customized modules. You will work closely with the development and product teams to test and validate product features, identify bugs, and ensure that each release meets the highest standards of quality and functionality. You will be responsible for both manual and automated testing processes, ensuring robust testing strategies across our product suites.Job ResponsibilitiesLead and mentor a team of QA engineers, providing guidance on best practices, testing strategies, and process improvements.Oversee the allocation of QA resources to different projects, ensuring that testing efforts are adequately distributed and prioritized based on project needs and deadlines.Serve as the main point of contact for all QA-related discussions with cross-functional teams, including product managers, developers, and other stakeholders.Conduct performance reviews, identify skill gaps, and arrange for training sessions or mentorship to upskill team members.Develop and implement a comprehensive QA strategy that aligns with the company's overall development and product goals.Create a long-term automation roadmap, focusing on automating repetitive tasks and regression tests to improve efficiency and scalability.Define quality KPIs and metrics to track the effectiveness of QA efforts.Continuously improve the QA processes by identifying bottlenecks, recommending new tools, and implementing workflows.Establish and enforce QA standards and procedures for different types of testing.Collaborate with the development and DevOps teams to ensure smooth CI / CD pipeline integration with automated testing processes.Develop and implement comprehensive test plans, including functional, regression, integration, and end-to-end testing.Perform manual testing of new features and customizations.Design, develop, and maintain automated test scripts using relevant tools.Conduct compatibility testing across different platforms.Collaborate with the DevOps and engineering teams to perform performance and load testing.Use issue tracking tools to log, track, and manage defects.Create detailed and actionable bug reports.Work closely with developers to understand the underlying architecture.Assist product managers and business analysts in conducting user acceptance testing.Job RequirementsEducational Qualification and ExperienceBachelor’s degree in Computer Science, Engineering, or related field, or equivalent work experience.8+ years of experience in quality assurance testing, with a strong focus on e-commerce platforms (experience with Magento is a plus).Technical SkillsStrong understanding of testing methodologies.Experience with API testing and database testing.Hands-on experience with test automation tools.Experience in performance testing using relevant tools.Proficient in bug tracking and test management tools.Familiarity with CI / CD pipelines and automated testing integration.Strong problem-solving skills and attention to detail.Knowledge of agile methodologies.Excellent communication skills, both written and verbal.Experience with cloud infrastructure and microservices architectures.Experience with data analysis and reporting tools.ISTQB or similar certification is a plus.Behavioural SkillsStrategic thinkingPlanning and organizingInnovation and CreativityBe part of an innovative, fast-growing company with a strong global presence. Work with a talented team in an environment that encourages innovation, collaboration, and growth. Contribute to exciting projects with cutting-edge technologies and impact the quality of our e-commerce solutions. Opportunities for career growth and development.#J-18808-Ljbffr