Group Learning and Development Coordinator

Group Learning and Development Coordinator

James Pascoe Pty Ltd, 12-28 Parramatta Road, Summer Hill, New South Wales, Australia Req #16613

Tuesday, 6 May 2025

About us

The JPL Group is the largest specialty jewellery retail chain in Australia; including iconic brands - Prouds The Jewellers, Angus & Coote and Goldmark, with over 460 privately owned and operated stores employing some 4,000 team members nationwide.

We are recognised by our customers for providing quality, service, value and style; and to our Team Members, we are known for creating an enjoyable and supportive working culture.

About the role

As the Group Learning & Development Coordinator, you will play a pivotal role in supporting the growth and success of our team members across the JPL Group. You will be responsible for creating, implementing, and delivering engaging training and induction programs through our Learning Management System (LMS). This is a fantastic opportunity for someone who is passionate about people development and eager to make a lasting impact within a dynamic and values-driven organisation!

What will you do?

• Design, implement, and monitor engaging training programs across the JPL Group, with a focus on onboarding and induction.
• Develop and organise training materials, including manuals, multimedia aids, and visual content for delivery via the LMS.
• Coordinate all LMS administration, ensuring seamless access, tracking, and reporting.
• Deliver training through diverse formats such as online modules, role plays, simulations, and group discussions.
• Conduct regular quality assurance activities to ensure content aligns with JPL Group standards.
• Gather and analyse feedback to continuously improve training content and adjust delivery methods.
• Provide technical and user support for team members and senior management on the LMS and communication platforms.
• Build strong cross-functional relationships to collaborate with Department Heads and Regional Managers on training initiatives.

What skills and experience do you need?

This is a fantastic opportunity to work with the largest jewellery retailer in Australia.

If this sounds like you then click ‘Apply Now’ and sparkle with us!

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