Online Pet Pharmacy Customer Service Assistant

Online Pet Pharmacy Customer Service Assistant

About the role

Your Pet PA is seeking a friendly and customer-focused Customer Service Assistant to join our growing online pet pharmacy team. This full-time role based in Tweed Heads, NSW will see you play a key part in providing excellent customer service and dispensing medication for our pet customers.

What you'll be doing

• Responding to enquiries from customers via phone, email and live chat in a professional and empathetic manner
• Assisting customers with placing orders for pet medications and other pharmacy items
• Accurately processing and dispatching customer orders
• Providing information on pet health and medication to customers
• Maintaining detailed records and ensuring compliance with relevant regulations
• Collaborating with the pharmacy team to ensure the smooth running of operations

What we're looking for

What we offer

At Pet PA, we are committed to the wellbeing of our employees. We offer a range of benefits, including :

About us

Pet PA is a leading online pet pharmacy that is passionate about providing high-quality pet care products and exceptional customer service. As a rapidly growing business, we are committed to creating a positive and supportive work culture for our team.

We are an equal opportunities employer and welcome applications from all qualified candidates.

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