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Principal Product Specialist, Payroll

Principal Product Specialist, Payroll

DeputySydney
30+ days ago
Job type
  • Full-time
Job description

Responsibilities

  • Participate as a critical member of the development and GTM team in developing Deputy’s new Payroll platform.
  • Design and develop robust and scalable onboarding, implementation, and support processes for Deputy’s payroll platform.
  • Collaborate with cross-functional teams in defining business requirements and translating those technical solutions that align with our platform architecture and scalability goals.
  • Implement best practices for ongoing improvements to Payroll Operational processes.
  • Collaborate with Product and Engineering to maintain technical documentation and provide support for internal stakeholders, including customer support and operations teams.
  • Stay updated on industry trends and technologies to propose and implement improvements to our payroll CX.
  • Contribute to a culture of innovation and continuous improvement within the Payroll team.

Skills & Experience

  • Bachelor’s degree with 7+ years experience in Payroll or Workforce Management companies.
  • Understanding and expertise of payroll regulations, specifically in Australia but global experience preferred.
  • Experience in working in teams that are building and taking to market 0 to 1 products.
  • Experience in building operational ecosystems supporting internal teams to drive high quality and scalable customer outcomes.
  • Excellent problem-solving skills and a passion for creating high-quality customer solutions.
  • Strong communication skills and ability to collaborate effectively in a team environment.

    • Employee Perks - Share Options - Paternity / Maternity Leave Policies - Flexible Work Policy - Company wide Development & Coaching - Hackathons - Awards - "Your Time to Shine & Celebrate Success"- Social Events & variety of social clubs (Books, LGBT, Games, Sports) - Mental Health Support - Munch & Learns Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills. #LI-Hybrid