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Multiple Senior Writer Technical Analyst

Multiple Senior Writer Technical Analyst

PowerData Group ConsultingCanberra, Australia
2 days ago
Job description

Location : All Locations

Working Arrangement : Hybrid

Security clearance : Must be able to obtain Baseline clearance

Key duties and responsibilities :

The Chief Information Officer Division (CIOD) provides a range of enabling services and operations delivery to the department and to Australian businesses and is seeking a Technical Analyst / Writer to join our dynamic team. This role is critical for bridging the gap between technical teams business stakeholders and endusers by producing highquality documentation and supporting the development of our digital services built on .NET Power Apps and Dynamics 365. The successful candidate will have a keen eye for detail strong technical acumen and exceptional communication skills to translate complex technical concepts into userfriendly documentation and actionable insights.

As a Technical Analyst / Writer you will :

  • Configure and maintain Dynamics 365 and Power Apps solutions including workflows business rules.
  • Collaborate with developers architects and product owners to understand system functionalities integrations and enhancements.
  • Analyse business requirements to document functional and technical specifications.
  • Participate in solution design discussions and provide insights into documentation needs.
  • Liaise with business users product owners and technical teams to gather requirements and ensure alignment between documentation and user needs.
  • Act as a conduit for translating technical jargon into businessfriendly language.
  • Participate in defect triaging by analysing and prioritising issues raised during testing or in production.
  • Investigate document and track defects to resolution ensuring alignment with business requirements.
  • Collaborate with developers and testers to verify defect fixes.
  • Support release readiness by validating defect resolution.

LH 02475

Requirements

Response must be as a onepage pitch addressing the essential criteria :

Essential Criteria :

  • Excellent written and verbal communication skills
  • Experience in using modelling and visual design languages such as BPMN UML SysML SDL flow charts etc.
  • Experience in agile software delivery including the production of agile artefacts user stories and participation in ceremonies.
  • Experience in producing system security and business documentation.
  • Experience with Microsoft Dynamics CRM and enterprise applications built on the platform.
  • Experience with agile project and team management platforms such as Jira Azure DevOps Asana etc.

    • Desirable Criteria :

  • Relevant ICT qualifications or industry certifications.
  • Knowledge of the Microsoft cloud ecosystem such as Azure Dataverse Office 365 Power Platform etc.
  • Knowledge of the delivery of government grants and financial management processes.

    • Senior Interaction Designer User Researcher

    Education

    Senior Interaction Designer User Researcher

    Key Skills

    Proofreading,Adobe Acrobat,Content Management Systems,Technical Writing,Visio,Microsoft Powerpoint,Sharepoint,XML,Confluence,Wiki Systems,Word Processing,Writing Skills

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

    Monthly Salary Salary : 1 - 1