Field Application Scientist for ANZ (based in NSW)

Oxford Nanopore Technologies is headquartered at the Oxford Science Park outside Oxford, UK, with satellite offices and commercial presence in many global locations across the US, APAC and Europe. Oxford Nanopore employs from multiple subject areas including nanopore science, molecular biology and applications, informatics, engineering, electronics, manufacturing and commercialisation. The management team, led by CEO Dr Gordon Sanghera, has a track record of delivering pioneering technologies to the market.

Oxford Nanopore’s sequencing platform is the only technology that offers real-time analysis (for rapid insights), in fully scalable formats from pocket to population scale, that can analyse native DNA or RNA and sequence any length of fragment to achieve short to ultra-long read lengths.

Our goal is to enable the analysis of anything, by anyone, anywhere. We offer real-time nanopore-based DNA / RNA sequencing technology : accessible, easy to use and fully scalable for any requirement.

Field Applications Scientist, Bioinformatics & Sequencing- ANZ

We are looking for highly motivated and driven individuals to join the Technical Services team, as a Field Application Scientist covering Australia and New Zealand. Ideally this role is to be based in Sydney, New South Wales. This role will suit someone with a strong genomics and Bioinformatics background and a dedication to customer service and satisfaction.

THE DETAILS…

This exciting and challenging role involves working within a cross-functional team to provide high-quality technical expertise, training and representation for ONT products. You will work to strengthen the company’s relationship with scientists to ensure the appropriate application of our products to their research.

You will assist customers in experimental design, data collection, data management, pipeline development, data analysis, workflow implementation and validation, in collaboration with other internal and customer-facing teams!

Duties include, but are not limited to....

• Providing front-line applications support to customers on all aspects of the nanopore sequencing workflow for example, sample prep, sequencing and bioinformatics
• Bioinformatics experience is essential
• Wet lab technical support
• Providing high quality technical expertise to customers
• Troubleshooting, learning and implementing new methods of identifying customer problems, uncovering their needs and suggesting working solutions based on our products
• Coordinating and delivering trainings at customer sites; attending conferences and Nanopore Days
• Working with the regional Technical Applications and Sales teams to provide support to strategic customer accounts
• Supporting the onboarding, certification and maintenance of Service Provider Accounts
• Recording and documenting all relevant information from customers and prospective customers into the CRM
• Onboarding and Mentoring junior members of the team

We'll expect you to have....

We offer outstanding benefits to include an attractive bonus, generous pension contributions, private healthcare and an excellent starting salary. Based within beautiful, landscaped surroundings with tree-lined walks, water features and a lake, all of which make for a wonderful working environment.

If you are looking to utilise your skills to really make a difference to humankind, then consider joining our team and apply today!