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Service Integration Lead

Service Integration Lead

Wellways AustraliaCouncil of the City of Sydney, NSW, Australia
8 days ago
Job description

Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we’d love to hear from you.

About the Opportunity

As a Service Integration Lead, you’ll be at the forefront of delivering high‑quality, person‑centred services in your local community through the Carer Gateway program. You’ll lead multidisciplinary teams, build strong community partnerships, and embed community development strategies that reflect the unique needs of your region.

  • Work closely with Counsellors, Coaches, Peer Support Facilitators and Carer Hub Navigators to ensure services are inclusive, trauma‑informed and culturally safe.
  • Lead and embed community development strategies that strengthen local capacity, build collaborative partnerships, and ensure Wellways services are responsive, inclusive and connected to the community’s unique needs.
  • Hybrid arrangement of 1 day working from home and 4 days in office.

What You’ll Need

  • Tertiary qualifications in a social science or related discipline or equivalent experience.
  • Demonstrated experience working within the specified local community in at least one of the Caring, Mental Health, Community, Disability or Health Sciences sectors.
  • Minimum of 2 years’ leadership experience.
  • Availability for out‑of‑hours activities as required.
  • Understanding and experience delivering services to families and carers, mental health issues, rehabilitation practices, disability services and the impact on service users and their families.
  • Right to work in Australia.
  • Current valid driver’s licence and ability to undertake some travel.
  • NDIS Worker Orientation Module Certificate (free online course).
  • Satisfactory National Police Records Check.
  • NDIS Worker Screening Check.
  • Working with Children’s Check (Employee / Paid).
  • What We Offer

  • Purpose‑Driven Culture : A culture where passion meets purpose and respect for every individual is paramount.
  • Equitable and Inclusive Work Environment.
  • Salary Packaging : Allocate up to $15,899 of your salary for specific expenses before taxes.
  • Meal and Entertainment Allowance : Up to $2,650 per annum to enjoy meals and experiences.
  • Employee Assistance Program : Support for you and your family’s well‑being.
  • Ready to Apply?

    Please apply by including an up‑to‑date CV and a cover letter addressing the following criteria :

  • Vision for Integrated Service Delivery in your local community – share your understanding of integrated care and how you would bring together services, stakeholders and systems to support carers holistically.
  • Strategy to Impact – Delivering on KPIs with heart. Tell us how you’ve balanced strategic planning, operational delivery and human‑centred outcomes in previous roles.
  • Applications close : 30 / 11 / 2025.

    For a confidential discussion about the role, please contact Benjamin Johnson at .

    Wellways Australia Limited is committed to the safeguarding of children and vulnerable people. All applicants must undergo a screening process prior to appointment.

    For more information on our reconciliation commitment, click here.

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    Integration Lead • Council of the City of Sydney, NSW, Australia

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