Assistant Night ManagerSofitel • None, Australia
Assistant Night Manager
Sofitel • None, Australia
8 days ago
Job descriptionPrevious experience in a leadership role and a desire to lead by example. Knowledge of Finance, Front Office, Reservations, Housekeeping or Guest Services operations. The ability to demonstrate versatility in responding to guest requests and situations. High level written and verbal communication skills. Cash handling skills. Attention to detail and accuracy. Understanding of hotel and financial security procedures and guest confidentiality. Responsible Management of Licensed Venues (RMLV) and First Aid Certificate or willingness to obtain. Some knowledge of OPERA PMS, Loyalty Platforms, Microsoft Office, Outlook and HotSOS systems is highly advantageous. Free parking in the centre of Brisbane for only $10 per day. Direct access to Central train station. Complimentary food in the ambassador dining room. Discounts for ambassadors, families and friends at Accor Hotels worldwide. Complimentary hotel stay package to celebrate your work anniversary. Laundered uniforms.
Sofitel Brisbane City, Queensland, Australia
Assistant Night Manager – Sofitel Brisbane City
Position Overview : As the Assistant Night Manager, you will manage the hotel’s nightly operations when the Night Manager is rostered off. This role is crucial for ensuring a high level of guest satisfaction, leading a small team, and maintaining accurate financial records during the quietest time of the day. The position offers above industry award pay, special night benefits such as free parking, and opportunities for career development in Finance, Front Office, or Management.
Responsibilities
- Provide supervision and support to the night team in the absence of the Night Manager.
- Ensure the hotel auditing process is conducted accurately.
- Deliver luxury service to internal and external guests.
- Ensure the health and safety of all guests, visitors, and employees.
- Process financial transactions and produce reports.
Qualifications
Benefits
Seniority Level
Mid-Senior level
Employment Type
Full-time
Job Function
Management and Manufacturing
Industry
Hospitality
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Night Manager • None, Australia
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