Technical Application Specialist

The Technical Application Specialist will serve as a primary technical field contact for our customers and work closely with our regional sales and marketing teams. The TAS will work directly with customers to design solutions tailored for customer requirements and provide both pre‑ and post‑sales technical support for GENEWIZ services and products, with a strong focus on gene synthesis. This role will also provide insights into customer needs and market trends, assist in leads generation, and support brand activities. This position will be based in Australia, with travel requirements of up to 50% locally and regionally.

Key Responsibilities

• Provide technical expertise and collaborate with customers in Australia, New Zealand and assigned regions, at both pre‑ and post‑sale stages.
• Provide expert understanding and strong technical competency in discussing GENEWIZ’s gene synthesis and related services and workflows.
• Communicate company’s services and products to our customers through content creation : scientific seminars, application workshops, product demos and training.
• Identify and engage with prospects and KOLs, and provide leads, feedback and market trends for the sales, marketing and technical teams.
• Work with marketing and technical teams to develop and update workflow applications and educational content for customer training in the form of videos, seminars, training manuals, etc.
• Collaborate with the marketing team on creating a marketing plan, registering / planning / attending local vendor shows, creating and executing on campaigns.
• Work cross‑functionally with Product Management, Inside Sales, Technical Support, Accounts and Channel Managers to ensure effective collaboration of resources to deliver on customers’ needs.
• Local and regional travel (up to 50%) to work in the field independently, with sales or marketing, attend both internal and external meetings with key customers, provide training, and participate in trade shows and conferences.
• Keep the commercial teams informed about the competitive market landscape and research development through attending industry seminars, trade shows, and conferences.
• Other duties as assigned.

Qualifications

Required

Preferred

Working Relationships / Main Contacts

Internal : Commercial teams in APAC.

Travel Frequency

50%

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Sales, Marketing, and Business Development

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