Customer Service Officer (CSO)

Overview

We are seeking a friendly, motivated, and organized Customer Service Officer to join our team. This role is the first point of contact for our clients, ensuring they receive outstanding service both in person and over the phone.

Responsibilities

• Greet clients warmly and assist with check-in and scheduling
• Answer phone calls and respond to emails professionally and promptly
• Manage appointments and maintain accurate client records
• Assist with billing inquiries and process payments
• Provide product and service information to patients and caregivers
• Support audiologists and clinical staff with administrative tasks
• Ensure the reception area along with the clinic is welcoming and organized

Qualifications

What We Offer

How To Apply

Submit your application through with your updated resume and a brief cover letter outlining your interest in the role and relevant experience.

Join us at Hearing Care Experts and help others rediscover the joy of sound.

Job Types : Full-time, Permanent

Pay : From $50,000.00 per year

Work Location : In person

Work Authorisation : Australia (Required)

Bar Beach, New South Wales, Australia 3 days ago

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