Quality Assurance Supervisor

About ARYZTA :

ARYZTA is a global leader in the supply of fresh bakery products to major retailers, food service providers and restaurants with a focus on the customer and unparalleled capabilities. These capabilities along with our passion for good food have allowed us to grow into one of the largest specialty bakery companies in the world.

Our production includes fresh baked goods such as hamburger buns and muffins for major QSRs and retail chains via our state of the art automated production facility.

Expertise in the bakery world is one of our core principles and underpins our growth strategy, which is driven by innovation, consumer trends and exceeding customers' expectations. We pride ourselves on manufacturing excellence, food safety and sustainability across all our bakeries.

The Role :

The role is responsible for assisting in developing, planning and directing in-plant quality assurance programs to ensure that raw materials and finished products conform to ARYZTA quality specifications, standards, and legislative compliance and customer expectations.

Key Accountabilities :

• Assures in-plant quality assurance programs from raw materials to finished products conform to ARYZTA quality specifications, standards and customer expectations.
• Maintains comprehensive Quality Assurance manual which includes current technical data and applicable company standards and policies. Ensures that all procedures are implemented and complied with.
• Assures all current and developing products meet quality specifications and standards. Communicates with key stakeholders to improve Quality where needed.
• Drives Food Safety and Quality culture through engagement and initiatives with the wider team.
• Conducts product shelf-life, environmental and product testing on an ongoing as needed basis and records and distributes all test results in a timely and accurate manner.
• Statistical Process Control; develops, implements and trains staff on 'on-line - real time' systems, reviews data and makes recommendations to optimize products or processes.
• Conducts complaint and internal non-conformance investigations.
• Provides ongoing training and development of all employees concerning product quality, customer satisfaction and compliance with Good Manufacturing Practices.
• Raises supplier non-conformances and communicates directly with the supplier to follow up non-conformance report information / close out.
• Acts on behalf of Quality Assurance Manager in their absence and supports them in planning, directing and coordinating the food safety, quality and legal compliance as well as people safety programs and initiatives.
• At all times display the ARYZTA Core Values (Integrity, Ownership, Customer Focus, Creativity & Care).

Critical Competencies :

We are committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve. We know that the happiest and highest performing teams include people with diverse perspectives and ways of solving problems so we strive to attract and retain talent from all backgrounds and create workplaces where everyone feels empowered to bring their full, authentic selves to work.