Network Engineer

Overview

Role Type : Dispatch

Working Days : On Demand

Contract duration : 1 year (extendable)

Contract Type : Freelance / B2B contract

Experience Required : More than 3 years as IT Support.

Site Address : Sydney, Australia (On-Site)

Job Description :

• The 1st Line Network Engineer will be expected to work through helpdesk tickets and will be expected to go out on site to visit clients.
• Need to thrive on multi-tasking as they complete tasks like installing / maintaining servers (virtual and physical), supporting workstations, resolving OS and application faults as well as identifying and resolving network connectivity issues.
• Installation / Configuration of Routers and Switches.
• Trouble shooting and resolve network base problems for customers or Troubleshooting circuit faults and working with carriers to achieve fault resolution.
• Handling customer enquiries and support issues using a ticketing system
• Proactive network monitoring of alarms via monitoring tools
• Ensuring SLA’s are not breached
• Escalation of faults / outages, taking action to restore services

Education

Bachelor’s Degree in Computer Science or IT related field or Networking is preferred

Other Skills

Certification

Alternative Titles

Seniority level

Employment type

Job function

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