Admin and Customer Service Officer

Overview

At Toll Group, we do more than just logistics – we move the businesses that move the world. We have been supporting our customers for more than 130 years and operate globally across 500 sites in 27 markets. We are expanding our Government and Defence portfolio through the Defence Theatre Logistics (DTL) contract. We’re looking for detail-oriented and professional Admin and Customer Service Officers to support site operations across multiple locations in Australia.

Based at RAAF Williamtown in NSW, in this role you’ll be the first point of contact for Defence stakeholders and a vital link in ensuring the smooth operation of warehouse and distribution activities. This is more than just administration; it’s about accuracy, professionalism, and supporting Australia’s Defence capability through high-quality service and compliance.

What moves you

At Toll, you can help play a vital role in delivering what matters. We keep businesses and communities thriving by solving problems, learning and growing with industry-leading training, and collaborating in supportive teams with autonomy to make decisions that have impact.

Responsibilities

• Support site operations across multiple locations in Australia.
• Be the first point of contact for Defence stakeholders at the RAAF Williamtown site.
• Assist with administration, ensuring accuracy, professionalism, and compliance to support Defence capability.

Qualifications and Requirements

Company and Culture

We are proudly part of Japan Post and operate with a global reach and a strong emphasis on an inclusive workplace. At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

How to learn more

To find out more about us visit www.tollgroup.com and www.careers.tollgroup.com .

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