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ServiceNow Specialists - ServiceNow ITSM, Service resilience - FED GOVT!HiTech Group • ACT, AU
ServiceNow Specialists - ServiceNow ITSM, Service resilience - FED GOVT!

ServiceNow Specialists - ServiceNow ITSM, Service resilience - FED GOVT!

HiTech Group • ACT, AU
9 days ago
Job description
  • Exciting opportunity within a major Federal Government transformation program
  • Multiple roles available | Contract to June 2027 with 12-month extension option!!
  • Work across ServiceNow platform delivery and service resilience capability uplift

A leading Federal Government agency is seeking experienced ServiceNow Specialists to support the delivery of critical ICT transformation initiatives. Opportunities are available for both hands-on ServiceNow technical consultants and service resilience specialists, contributing to the design, implementation and optimisation of ServiceNow capabilities within a complex enterprise environment. Successful candidates will be offered contracts through to 30 June 2027 with lucrative hourly rates and a 12-month extension option.

The successful ServiceNow Specialists will be responsible for, but not limited to:

  • Configure, develop and maintain ServiceNow platform solutions.
  • Build workflows, approvals, forms and service catalogue capabilities.
  • Support ITSM, ITAM, ITOM, CMDB and platform integrations.
  • Provide service resilience, observability and capability uplift advice.
  • Troubleshoot platform issues and support release activities.
  • Collaborate with stakeholders and produce technical documentation.

The successful ServiceNow Specialists will have experience in the following:

  • Strong hands-on ServiceNow configuration and development experience.
  • ServiceNow ITSM, workflow automation and platform administration.
  • JavaScript, integrations, APIs and ServiceNow security controls.
  • ITAM, ITOM, CMDB and CSDM implementation experience.
  • Service resilience, observability and operational continuity practices.
  • ITIL frameworks, stakeholder engagement and problem-solving skills.

This is a fantastic opportunity to contribute to nationally significant transformation initiatives while working within a highly skilled ServiceNow delivery environment. Successful candidates will be offered contracts through to 30 June 2027 with a 12-month extension option. If you have the required skills and experience, APPLY NOW. Please forward your application to ******************* quoting reference number JA1376. For more exciting job opportunities, visit ******************.

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ServiceNow Specialists - ServiceNow ITSM, Service resilience - FED GOVT! • ACT, AU

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