Supervisor Predelivery

CMI Hino Regency Park

Supervisor Pre-Delivery

• CMI Hino is a place where people build careers, not just fill roles
• Well-run workshop with support from experienced professionals
• Backed by a family-owned business with people-first values

Join CMI Hino as a Supervisor Pre-Delivery in a friendly workshop with strong leadership, solid systems and a team focused on long-term careers

About the opportunity

CMI Hino is looking for the next member of our team at Regency Park. This is your chance to join a well-run workshop with strong leaders, good people around you, and the opportunity to build a long-term career if that’s what you’re after. Our workshops are busy, diverse, and supportive - people come here for the role... and stay for the team!

What sets a CMI Hino workshop apart

We do things properly at CMI Hino, and that shows day to day:

• Safety and wellbeing genuinely come first (it’s our number one value!)
• Leaders who are present, approachable, and truly understand workshop life
• Opportunities to upskill including HR and forklift licences (paid by the company)
• Our team grow their knowledge with Hino Master Technician training in Sydney

You will be required to

• Supervise the Pre-Delivery team to ensure all tasks are completed to specified timelines.
• Drive quality effective processes to ensure manufacturer quality standards are adhered to in the delivery of all vehicles
• Assist with the creation of relevant repair orders and final costing/invoicing pertaining to new vehicle preparation as outlined by the service and sales departments
• Issue purchase orders to sub-contractors and sublet suppliers as required for new vehicles
• Ensure relations with the manufacturer are maintained to the highest standards and coordinate manufacturer requirements
• Manage quality issues with suppliers, and work directly to get the best outcome
• Promptly identify potential warranty concerns on vehicle arrival and work with warranty team and sales departments for speedy rectification with minimal disruption to delivery schedules.
• Participate in new vehicle handover to customer as required by the sales department
• Ensure customer service matters are dealt with promptly and efficiently
• Provide support and training to pre delivery team to achieve desired customer satisfaction criteria
• Work closely with sales and service departments, advise on the delivery times of internal tasks, and ensure efficient deliveries of vehicles.
• Conduct team performance reviews as required

If you have

• Experience as a Heavy Vehicle Technician with required trade certificate / qualification
• Previous supervision skills / experience an advantage
• Current HR licence
• High level of problem solving / diagnostic skills
• Excellent ability to impart acquired knowledge to both technicians and apprentices
• Thrive in a fast-paced environment with excellent time management skills
• Attention to detail with a customer focus

Benefits

• Stable full time permanent employment, independently managing an important business unit, working for a long-standing profitable employer, representing market leading brands.
• Attractive hourly rate, overtime at penalty rates, tool allowance.
• Tool of trade ute supplied
• We provide laundered overalls, boots, PPE.

We thank all applicants for their interest, however only shortlisted candidateswill be contacted.

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