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Administration Officer

Administration Officer

Alfred HealthCity of Melbourne, Victoria, Australia
30+ days ago
Job description

Administration Officer

Join to apply for the Administration Officer role at Alfred Health.

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We provide a full range of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services. On 1 January 2026, Alfred Health will merge with Kooweerup Regional Health Service, Peninsula Health, Bass Coast Health and Gippsland Southern Health Service to create Bayside Health, a new health service with more than 22,000 employees caring for a community of over 1.2 million Victorians. The merger will strengthen our workforce, providing new training, education and career opportunities. All employees from the five health services will transfer to Bayside Health subject to final approval on 1 January 2026.

  • Part time – 32 hours per fortnight
  • Location – Specialist Clinics – Infectious Diseases Outpatient Clinic
  • Classification – Admin Officer Grade 1 (Level 2 – 5)
  • Great staff benefits

About The Role

The Administration Officer reports to the Administration Supervisor and will support the specialist clinics team. The role involves performing a range of administrative, reception and clerical tasks to support the day‑to‑day function of the clinics and the health service. The officer must uphold a professional, responsive service for patients, carers and health professionals, ensuring compliance with internal and external reporting requirements.

Responsibilities

  • Reception and patient enquiry handling
  • Clinic preparation and appointment scheduling (electronic)
  • Referral management and telephone support
  • Data entry and clerical duties
  • Assist with customer outcomes and reporting
  • Key Capabilities and Values

  • High performer, motivated and enthusiastic
  • Excellent customer service skills
  • High level of computer literacy (MS Word, Outlook, Excel foundational)
  • Strong time‑management and interpersonal skills
  • Flexibility and willingness to learn and contribute to a learning environment
  • Resilience and self‑care commitment
  • Teamwork skills
  • Essential Qualifications and Experience

  • Demonstrated computer proficiency including MS Word, Outlook and Excel (foundational)
  • Previous administration experience in a health setting
  • Desirable

  • Understanding and experience supporting MBS clinics in a similar setting
  • Knowledge of confidentiality and privacy legislation, Cerner programs
  • Typing speed of at least 40 wpm with accuracy
  • Understanding of medical terminology and Medicare billing processes
  • Demonstrated ability to plan workflow, prioritise and delegate to meet deadlines
  • For enquiries regarding this role, please contact Elaine McCarville – telephone 9076 6081.

    Applications close at 11 : 00 pm on Thursday 06 November 2025.

    We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.

    If you require adjustments to the recruitment and selection process, or an alternative format to any application materials, please don’t hesitate to contact the person listed above.

    In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles are required to be vaccinated against influenza or hold an acceptable medical exemption.

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    Administration Officer • City of Melbourne, Victoria, Australia

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