Workers Compensation Consultant

We're ready for you!

Join the largest general insurance group in Australia and New Zealand as a Consultant - Workers Compensation.Your RoleBe part of a growing business!

We're looking for multiple Specialists – Workers Compensation to join our high-energy team based out ofBoorloo (Perth).What We're Looking for : Passion for customer serviceResilience and empathyHigh-level communication skillsAbility to Multitask and work in a fast past environmentThis is a dynamic role, with a strong focus on injury management and optimal return to health for injured workers.This role provides you with excellent exposure, working with diverse stakeholders and responding to a high volume of calls.

You'll provide subject matter expertise and deliver an exceptional customer-service experience.This role offers great flexibility, with a requirement to work from the office two days per week, post-training.

We are open to part-time work arrangements.On OfferJoining IAG you'll have access to : Boosted superannuation with 13%as standard Up to 50% off personal insurance, including home and motor insurance 5 myLeave days per year on top of annual leaveWork from home and many more flexibility options with myFlex Industry-leading 20 weeks paid parental leave, available from the day you start, for both primary and secondary carers

• employment type eligibility criteria applyCompassionate leave including Sorry Business, early pregnancy loss and extended family bereavementInclusive leave such as public holiday swap and gender affirmation leave
• employment type eligibility criteria applyAbout YouWe are looking for someone who is agile and enjoys working in a fast-paced environment.

You will also demonstrate : Strong technical experience in the insurance claims industry is advantageous.Competent phone conversation skills, with the ability to effectively communicate, listen and resolve customer enquiriesDemonstrated ability to show resilience and empathy towards customers.Developed communication skills and a customer-centric mindsetProficient with computers & systems - juggling multiple software systems at the same timeAbout UsFor over 165 years, CGU has partnered with Australian families and businesses.

Part of Insurance Australia Group (known as IAG), we're a leading commercial, rural and personal lines insurer and a top-three provider of workers compensation insurance.We're part of the largest general insurance group in Australia and New Zealand.

Together our family of brands turns the IAG purpose of making your world a saferplace into action by helping, supporting ambitions andmaking insurance accessible.As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day.

We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities.

We collaborate on Indigenous-led solutionsthat enable growth and create meaningful change for our customers and employees.We're ready for you.

Apply today.Learn more about who IAG is here."

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