Billing and Funding Officer

At our core, RSL LifeCare provides care and services to veterans and seniors who live in our communities or are receiving support at home. Our vision of creating proud communities living their best lives is at the heart of everything we do as we continue to build upon our legacy of supporting veterans and their families for more than 100 years.

This is an opportunity for you to join a large social purpose organisation where your skills and compassion will be valued and enable you to make a meaningful difference to people's lives.

Fixed Term Contract - 12 months

We are seeking a Billing & Funding Officer to join our team on a 12-month fixed-term contract. In this position, you will ensure efficient and accurate billing for our residential care clients and assist with government funding by reconciling funds, generating reports, and resolving customer queries across RSL LifeCare's facilities.

Our expectations are you will :

• Accurately process resident accounts, manage resident movements across Clinical, Finance, and Government funding systems, and generate monthly invoices and billing statements on time
• Investigate and resolve rejected funding requests, process necessary billing adjustments, and conduct funding reconciliations to reclaim any lost funds
• Complete monthly review letter filings, prepare required government forms, and provide monthly and year-end compliance reports
• Liaise with residents and families regarding any billing and funding queries

About You :

RSL offers the following benefits :

Our commitment to diversity :

We are proud to stand for our unique values : Do the Right Thing, Aim Higher, Care from the Heart, and Act as One team.

We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.

It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare.