Case Manager

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CASE MANAGER – PERSONAL INJURY – BRISBANE, QUEENSLAND

At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritize care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing the future for our customers.

We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part of an organization doing meaningful work that matters while supporting sustainability, mental health, and well‑being.

Put the customer at the heart of everything you do

Feel empowered to make a positive impact

Be trusted to do what’s right

About the role

• Manage your own CTP claims portfolio from lodgment to finalization
• Build effective working relationships with key stakeholders, including injured claimants, lawyers, rehabilitation advisors and medical professionals, to drive successful rehabilitation and return‑to‑work outcomes
• Assess claims for reasonable and necessary treatment and rehabilitation requirements
• Assess and manage the injury needs of claimants, handling correspondence regarding CTP benefits, treatment and rehabilitation and interpreting medical reports
• Review treatment requests and organise investigations into claims with a focus on proactive claims management
• Make settlement offers, attend informal and settlement conferences to progress claims towards finalisation
• Attend conferences with counsel, expert witnesses and lawyers

About you

Benefits and perks

About Allianz Group

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

At Allianz, we stand for unity : we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matters, and nurtures a culture grounded in integrity, fairness, inclusion and trust.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Adjustments and support

If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to [emailprotected] for a confidential conversation.

Join us. Let’s care for tomorrow. www.allianz.com.au / careers

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