As an Advanced User you will work towards providing an efficient and smooth system to support day to day Inbound or Outbound Operations to ensure compliance to system routines and act as a bridge between the business and System Specialists.
You will be responsible for :
- Supporting end users in the daytoday work and act as an advanced system user within the inbound / outbound department : in particular with System cleanup and system routines Feedback to System Specialists Basic troubleshooting
- Maximize operational excellence quality and efficiency by ensuring best practice guidelines are followed all flow systems are working and IT system related procedures are implemented
- Identify and suggest improvement opportunities and / or need for inbound / outbound operations
- Responsible for training end users and team leaders on any new functionalities on the system or any improvement
Qualifications :
The successful candidate will have the following :
Understanding of inbound / outbound operations processes and cost driversSolid knowledge of the DC systems landscape and system updates technology related development needs priorities and projects / rollouts in inbound / outboundAbility to understand and apply new system features / updates within a given time frameStrong communication & coordination skillsAbility to collaborate and cocreate with othersAgile mindset with a positive attitude to change and meaningful growthInclusive and empathetic towards others whilst encouraging diversityAbility to understand your impact to others and contribution to the bigger pictureMust have scored a minimum High in current Feedback Dialogue or PDR rating.Remote Work : Employment Type :
Fulltime
Key Skills
Computer Science,user experience,User Interface,SME,CSS,Interaction Design,Windows,Android,Usability Studies,Visual Design,HTML,User Research,JavaScript,Web Services,Wireframes
Experience : years
Vacancy : 1