Administration Officer - Casual

Administration Officer – Casual

Metro South Health

Join the Bayside Health Service Administration Talent Pool – AO3 Opportunities. We’re building an Administration Officer Talent Pool for Bayside Health Service. If you’re an organised multitasker with exceptional communication, this is your chance to register for casual, temporary, full‑time, or part‑time opportunities across Redland Hospital, Wynnum‑Manly Community Centre (Gundu Pa), and Redland Satellite Hospital. Shifts are rostered between 7 : 00am–5 : 00pm, supporting our Specialist Outpatient Department in a busy, patient‑focused environment.

Your New Role

Join the Specialist Outpatient Department and provide high‑level administrative support that helps our clinicians deliver exceptional patient care. You'll be the first point of contact for patients and staff, coordinating appointments and ensuring every interaction reflects Metro South Health's ICARE² values.

Key Responsibilities

• Managing patient bookings, cancellations, and clinic coordination across multiple campuses.
• Delivering excellent customer service in person, over the phone, and via email.
• Maintaining accurate patient records and performing billing or reporting functions as required.
• Prioritising tasks and deadlines in a fast‑paced clinical environment.
• Supporting the Outpatients team by identifying opportunities to enhance service delivery.

About You

We're looking for a proactive and compassionate team player who thrives in a dynamic healthcare environment. You'll demonstrate a commitment to quality service, patient safety, and collaboration.

You Will Bring

What We Can Offer You

About Us

Redland Hospital is the major health centre for adults and children in the Redlands and Brisbane's southern bayside suburbs. We provide a range of services including emergency care, primary health and minor injury care, acute and subacute medicine, general surgery, maternity and paediatric, mental specialist outpatient and mental health care. It's an exciting time as our Redlands Coast community grows bringing a diverse range of patients & an opportunity to make a real difference in the community. With more beds, new and expanding services the Redland Hospital expansion provides a range of opportunities to pursue and build a long‑term career, enjoy a supportive work environment, professional growth opportunities, and a vibrant community! InTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE. Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care. We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply. We are better together.

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