Opportunity to work across multiple departments and senior leadersAbout Our Client
Our client is a large-scale, well-established retail organisation with a strong online presence. With a multitude of brands under their umbrella, they've built a reputation for delivering cutting-edge fashion and accessories to customers across Australia.
Job Description
- Develop and implement strategies to drive customer loyalty and engagement.
- Collaborate with the marketing team to deliver customer-focused campaigns.
- Analyse customer data to identify trends and insights.
- Work closely with the digital team to optimise the online customer experience.
- Contribute to the development of the loyalty program.
- Work cross-functionally to implement loyalty strategies.
- Monitor and report on loyalty program performance.
- Ensure all activities adhere to brand guidelines and regulatory requirements.
The Successful Applicant
A successful Loyalty Analyst should have :
- Relevant tertiary qualifications in marketing or a related field.
- Advanced in SQL capability and excel, Google Analytics.
- Experience in a similar role within the retail industry.
- Strong analytical skills with a focus on data-driven decision making.
- Excellent communication and presentation skills.
- Experience working with customer loyalty programs - advantageous.
- Knowledge of digital marketing strategies and techniques.
What's on Offer
- A competitive salary package, estimated between $99,000 and $110,000.
- Generous retail discounts across all brands.
- A supportive and collaborative company culture.
- Opportunities for professional development and career progression.
If you're passionate about customer engagement and eager to contribute to a thriving retail company, don't hesitate to apply for this Loyalty Analyst role. We look forward to reviewing your application.