Veterinary Referral Hospital Dandenong is seeking a dedicated individual to join our team as a Client Services Representative in a casual or part‑time position.
Client Services Representative
Responsibilities
- Greeting and assisting clients both in person and over the phone
- Handling appointments, inquiries, and client communications
- Managing client records and paperwork accurately
- Providing accurate information about our services, pricing, and hospital policies
- Coordinating with veterinary staff to ensure seamless patient care
- Processing client payments and maintain financial records
- Ensuring the reception area is kept clean, organised, and welcoming
- Assisting in administrative tasks as needed
- Availability to work weekends and evenings is essential to accommodate our clients' needs
Requirements
Previous experience in a reception / customer service client-facing rolePassion for animals and dedication to providing excellent customer serviceStrong communication and interpersonal skillsA friendly, calm, team player attitudeAbility to multitask and work efficiently in a fast-paced environmentJoin our team and make a difference in the lives of pets and their owners! If you're ready to embark on this rewarding journey, apply now and become a valued member of Veterinary Referral Hospital Dandenong!
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