Head of Operations; Stewarding

Job Title : Chief of Operations for StewardingLocation : QT SydneyAbout EVTWhen you join EVT, you are joining one of Australia and New Zealand’s leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic. At EVT, we’re the shakers and the daymakers. The experience creators. The possibility makers and opportunity takers. We aim to make a positive impact on our people, communities and environment, every day.About QT SydneyNestled within the historic former Gowings department store and historic State Theatre, QT Sydney entwines the intrigue and excitement of the past with an edgy designer art deco hotel.Position OverviewChief of Operations for Stewarding at QT Sydney will be responsible for overseeing the full scope of stewarding operations across all dining venues, ensuring efficiency, cleanliness, and compliance with the brand's high standards. This role demands a hands-on leader with strong organizational skills and a keen eye for detail, capable of optimizing workflow, managing costs, and upholding safety and sanitation standards. You will play a critical role in creating a seamless and exceptional experience for guests and staff alike, contributing directly to the luxury ambiance of QT Sydney.Key ResponsibilitiesStewarding Operations ManagementOversee all daily operations of the stewarding department, ensuring efficient workflow, cleanliness, and organization.Develop and implement cleaning and sanitation schedules across all QT Sydney’s dining venues, kitchens, and back-of-house areas.Manage inventory of cleaning supplies, dishware, glassware, and equipment to ensure smooth, uninterrupted service.Recruit, train, and develop a high-performing stewarding team, fostering a collaborative, positive work environment.Lead by example, upholding QT Sydney’s luxury brand standards, safety protocols, and work ethics.Conduct regular performance evaluations, providing coaching and feedback to improve team performance.Health, Safety & ComplianceEnsure strict adherence to health and safety regulations, including HACCP, WHS, and local health guidelines.Develop and implement SOPs that promote a safe and clean work environment.Conduct regular inspections and audits of all stewarding activities and ensure immediate corrective actions are taken when necessary.Work closely with kitchen and front-of-house teams to support seamless service and adapt to varying business demands.Coordinate with other departments to ensure alignment on events, special occasions, and hotel-wide requirements.Support executive leadership by providing regular updates on stewarding operations and any areas needing improvement.QualificationsExperience3+ years in a similar role within a luxury hotel or high-end hospitality environment, preferably in a managerial position.Cleaning experiences preferred.SkillsStrong leadership and team-building abilities.Exceptional organizational and time-management skills with kitchen hands.Familiarity with health and safety regulations in hospitality.Excellent interpersonal and communication skills, adaptable to dynamic work environments.Why Join QT Sydney?QT Sydney offers a vibrant and high-energy work environment in a renowned luxury setting. As Chief of Operations Kitchen - Stewarding, you’ll have the opportunity to work with an iconic brand, contribute to memorable guest experiences, and lead a dedicated team passionate about excellence in hospitality.QT LifeWe’re for the passionate. The progressive. We include. We nurture talent and promote internally. When you work here, you don’t just come to work, you bring yourself to work.Of course we love great food. Natural service. Beautiful art, elegant design. Cocktails. Music. Luxury. But people are what make QT. One. By. One. Are you? One, I mean? Let’s find out...Renowned for our refreshingly local, down-to-earth experiences.Incredible team member discounts from your first day on-the-job.50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more.$2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.Awesome winter and summer savings and discounts at Thredbo.Rapid career growth opportunities through our EVT network.Local community involvement, volunteering and charitable giving.Australia and NZ’s largest and most diverse experiences company.#J-18808-Ljbffr