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Team Leader - Conference & Events Service

Team Leader - Conference & Events Service

Hyatt RegencyCouncil of the City of Sydney, New South Wales, Australia
30+ days ago
Job description

Overview

Part Time or Full Time Team Leader to join our Conference & Events Service team at Hyatt Regency Sydney. As Australia’s largest premium hotel, we offer 878 guestrooms, multiple dining experiences and over 3,700 sq m of meeting and event space in the heart of the city.

Recently recognised as #2 ranked meeting and events hotel in Asia Pacific by Cvent, we are looking for a Team Leader to ensure the flawless execution of all events and to supervise the Event Service department. This role reports to the Director of Event Service.

The Role

As our Team Leader you will be responsible for ensuring the flawless execution of all events by creating memorable experiences for our guests and for the day-to-day operations and supervision of colleagues within the Event Service department.

Responsibilities

  • Engage with guests to provide the best possible service by anticipating their needs
  • Be the primary point of contact for the event host
  • Identify guests’ needs by asking the right questions and building rapport quickly
  • Manage high-energy, fast-paced events operations to deliver a dynamic and memorable experience
  • Assist events hosts and guests in finding solutions using available resources
  • Plan, execute and manage events with minimal supervision

Qualifications / Ideal Candidate

  • Experience in a 5-star environment, either a large convention hotel or convention center in a similar role
  • Experience in working with weddings and large corporate events
  • Enthusiastic, thoughtful, and a problem solver
  • Outgoing and inclusive personality
  • Hands-on leadership style with ability to support and motivate the team
  • Efficient problem-solving skills
  • Full Australian Working Rights and ability to work a 7-day rotating roster
  • A current RSA
  • Benefits

  • After 90 days of service, 12 complimentary nights of accommodation per year to use across Hyatt Hotels globally (T&Cs)
  • Generous discounted accommodation worldwide for associates as well as friends and family
  • Reward and recognition programs
  • Learning and development opportunities
  • Fully laundered uniform
  • Discounted city parking
  • Opportunity to join an international group with endless career opportunities
  • Be part of the hospitality evolution. Join Hyatt

    Employment details

  • Seniority level : Mid-Senior level
  • Employment type : Full-time
  • Job function : Other
  • Industries : Hospitality
  • #J-18808-Ljbffr

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    Team Leader • Council of the City of Sydney, New South Wales, Australia

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