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Property Administrator - Ingenia Hamilton Office

Property Administrator - Ingenia Hamilton Office

Ingenia Communities GroupCity of Brisbane, Queensland, Australia
16 days ago
Job description

Join to apply for the Property Administrator - Ingenia Hamilton Office role at Ingenia Communities Group

We’re an ASX 200 listed company that owns and operates over 100 lifestyle communities and holiday parks across Australia. Our portfolio includes more than 15,700 income‑generating sites and over 1.2 million guest nights annually.

Reporting to the Property Manager, this role will manage move‑in / move‑out paperwork across our Ingenia Gardens Communities and manage data entry for our Ingenia Lifestyle Communities. This role blends purpose, pace and people; making a real difference in the lives of older Australians.

Key Responsibilities

  • Move‑in / Move‑out coordination – process applications, check references, assess affordability, and prepare leasing documents.
  • Admin support – file and enter data, set reminders for inspections, and keep property processes running smoothly.
  • Arrears management – investigate and reduce arrears, prepare documentation for recovery, and assist with tribunal applications if required.
  • Team & stakeholder engagement – build relationships with Community Managers and residents, many of whom are older Australians.

About You

  • You’ve worked in an administrative role and understand the importance of accuracy, deadlines and great communication.
  • You bring corporate‑level professionalism and know how to handle sensitive conversations with confidence and maturity.
  • You’re empathetic and patient, especially when supporting elderly residents through important transitions.
  • You’re proactive and upbeat, thriving in a fast‑paced, team‑oriented environment.
  • You’re confident using Microsoft Office. Experience with property systems like JDE is a bonus, but not essential.
  • Benefits

  • Heavily discounted accommodation at Ingenia Holiday Parks
  • Employee share options
  • Retailer discounts
  • Novated lease options
  • Hybrid working options
  • Up to 26 weeks paid parental leave
  • Recruitment Process

  • Apply via Ingenia’s website (no cover letter needed)
  • Phone conversation with Talent Acquisition team
  • Interviews
  • Background checks
  • Receive your offer and join a team that values your contribution and collaboration
  • All applicants must be able to work in Australia, provide evidence of working rights and undergo a National Police Check.

    Ingenia Communities Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, disability, veteran status or any other legally protected characteristic.

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    Office Administrator • City of Brisbane, Queensland, Australia

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