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Quality Assurance Manager

Quality Assurance Manager

JH1919 Pty LtdCity of Melbourne, VIC, Australia
28 days ago
Job description

JH1919 Pty Ltd is hiring a Full-time Quality Assurance Manager role in Clayton South, VIC. Apply now to be part of our team.

Job summary :

  • Flexible hours available

As the management company of existing brands - 1919 Lanzhou Beef Noodle, 1919 Master Lanzhou Beef Noodle and Master Lanzhou Noodle Bar nationwide, JH 1919 Pty Ltd aims to become the leading Chinese cuisine branding company in Australia that delivers a variety of top quality authentic Chinese cuisine to all food lovers.

We are currently seeking multiple professional, hands-on, and detail-oriented Quality Assurance Manager to join our business for different locations including Sydney, Melbourne, QLD and WA.

As the Quality Assurance Manager, you will play a pivotal role in upholding and enhancing our commitment to quality and excellence. You will be responsible for ensuring that our food and meal solutions meet and exceed industry standards, comply with regulatory requirements, and consistently deliver exceptional quality to meet our customers' expectations.

Key Responsibilities

  • Develop, implement, and manage a comprehensive quality assurance program for the company
  • Oversee and conduct regular quality audits of our franchise and company-owned stores’ components and food production processes
  • Establish and maintain quality control standards and procedures for our franchise and company-owned stores / restaurants
  • Ensure food quality from outsourced providers
  • Collaborate with cross-functional teams to identify areas for process improvement and product enhancement
  • Ensure relevant restaurants\' cooking and reheating processes are carried out in accordance with the correct instructions and in compliance with food safety legislation
  • Verify and monitor the quality, safety, and compliance of all food supplied by outsourced providers, ensuring adherence to contractual specifications, regulatory requirements, and the company’s food safety management system
  • Investigate customer feedback and product quality issues to drive corrective and preventive actions
  • Stay current with industry regulations and maintain compliance with food safety and quality standards
  • Manage and lead a team of quality assurance professionals
  • Develop and deliver training programs to ensure our workforce is aligned with quality objectives
  • Maintain good business relationships with all external stakeholders
  • Qualifications

  • Minimum of 3 years of relevant experience in food quality assurance, with a background in a food manufacturing setting
  • Strong leadership and management skills
  • Excellent problem-solving and analytical abilities
  • Excellent communication and interpersonal skills
  • Proven ability to work in a fast-paced environment and meet deadlines
  • Detail-oriented with a strong commitment to quality
  • Experience with quality assurance software and tools is a plus
  • Ability to travel interstate
  • Bilingual is essential as company’s main product is Chinese food
  • If this sounds like you, please click “Apply”.

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    Quality Assurance Manager • City of Melbourne, VIC, Australia