Assistant Outlets Manager

Overview

Belong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realise your true potential. You will be part of a team where everyone’s contribution is valued. And we will empower you to bring ideas to elevate our services, creating personalised experiences for guests. Help them to feel special, and we will do the same for you.

Located in the heart of Brisbane city, Sofitel Brisbane Central is known for its sophisticated luxury accommodation, world-class dining, and impeccable hospitality. The hotel’s 416 elegantly appointed guest rooms and suites offer refined French luxury, and with personalised service that comes from the heart, this is Brisbane’s best accommodation experience. The hotel also features elegant and indulgent food and beverage outlets, an executive lounge, two fitness centres, a day spa and fully flexible event spaces for up to 1100 delegates.

What you will be doing

• Assist in overseeing daily operations of multiple food and beverage outlets
• Collaborate with the Outlets Manager to develop and implement strategies for improving service quality and efficiency
• Supervise and support staff, ensuring adherence to service standards and company policies
• Collaborate with other hotel departments to strategise on new product and service offerings
• Handle guest inquiries, requests, and complaints professionally and efficiently
• Conduct regular staff training sessions to enhance skills and product knowledge
• Ensure compliance with health, safety, and hygiene regulations
• Assist in organising and executing special events and promotions
• Maintain excellent relationships with vendors and suppliers

Qualifications

Additional Information

Bring passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities. We also offer a range of wellbeing initiatives, including apps with content to help you feel at your best. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team.

Thrive in our Sofitel Brisbane Central community, with

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