Technical Business Analyst
MonoovaCouncil of the City of Sydney, New South Wales, Australia2 days ago
Job descriptionCollaborating with Agile development teams and product owners to define and refine technical requirements for payment products, including real-time payments, card processing, digital wallets, and merchant integrations. Documenting detailed functional and technical specifications, including API contracts, data schemas, and integration flows across microservices, with a strong understanding of payment gateways, transaction lifecycles, and settlement processes. Performing data analysis using SQL and MongoDB to support reconciliation, fraud detection, and performance monitoring across payment systems. Using Postman and similar tools to test and validate APIs, ensuring secure, compliant, and reliable data exchange between internal systems and external payment providers. Maintaining structured documentation in Confluence, and managing delivery pipelines and sprint progress through Jira, ensuring traceability and transparency across stakeholders. Working with cross-functional teams, including developers, QA, compliance, fraud, and external partners, to ensure technical feasibility and regulatory alignment of payment solutions. Ability to understand complex financial business objectives and translate them into clear, technically sound requirements, particularly in the context of payment systems and digital financial services. Proven experience working across multiple teams—product, engineering, compliance, and external partners—to gather stakeholder input, validate solutions, and ensure technical changes are well‑communicated and understood across impacted areas. Strong analytical and problem‑solving skills, with a keen eye for detail and a deep understanding of data flows, system integrations, and transaction lifecycles. Comfortable working both autonomously and collaboratively in a fast‑paced Agile environment, contributing proactively to solution design and delivery. Ability to research, evaluate, and recommend best practices for financial technology processes, with a focus on secure, scalable, and compliant payment solutions. Tertiary qualifications in Business Analysis, Computer Science, Software Engineering, or equivalent industry experience in Fintech or financial services. Strong aptitude for translating business goals into functional and technical specifications, user stories, and data models that can be implemented by development teams. Hands‑on experience creating business requirements documents, API specifications, functional design documents, and test plans—especially for payment systems and financial integrations. Proficiency with tools such as Postman (for API testing), SQL (for data analysis), Jira (for Agile delivery), and Confluence (for documentation) . Exposure to microservices architecture, MongoDB, and secure payment technologies (e.g., PCI‑DSS, ISO 20022, tokenization, fraud detection systems) is recommended. Prior experience in software development or engineering is a strong advantage, enabling deeper collaboration with technical teams and more effective solution design. Experience working in Agile and DevOps environments, with a strong understanding of CI / CD pipelines and iterative delivery models. Hybrid working arrangement so you can enjoy more flexibility. Short‑term incentive program to thank our employees for all their hard work and dedication. Birthday leave, because why would you want to work on your birthday! 16 weeks paid parental leave for primary carers, so you get extra time with your newborn and to recover. Culture valuing career progression and development. After‑hours travel and meal allowance. We understand work doesn’t always end on time, so we want to ensure you are well fed and safe when putting in the extra hours. Monthly team engagement events to promote a fun, dynamic and supportive team culture. Employee Assistance Program because your wellbeing is key! Complimentary provisions on us.
Technical Business Analyst
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At Monoova, we partner with some of the most innovative companies in the country, building world-class payment products that support the digital economy of tomorrow. As we scale rapidly, we’re looking for curious, driven, and creative minds to join us on the journey.
As a leading Payment Service Provider (PSP), we’re powering the future of money movement with our API-first platform — integrating NPP, PayTo, PayID, Direct Debit, BPAY, and cross-border transfers into one seamless solution.
Our mission? To help businesses move money smarter, faster, and safer — eliminating friction and enabling real-time experiences. With the broadest set of payment rails offered by any non-bank PSP in the country, we help our clients — many of them high-growth tech companies — reach and transact with up to 10% of all Australians.
- Integrity – We’re a company built on integrity, inside and outside of our organisation.
- Empathy – We take great care to understand perspectives of everyone in our eco-system.
- Innovation – Individually and as an organisation, we are innovators. Everything we do today, can and will be improved tomorrow.
- Performance – We are a results driven organisation with a commitment to technology.
In this role, you’ll be :
What we need from you
Your experience and knowledge
Monoova Culture and Benefits
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Technical Analyst • Council of the City of Sydney, New South Wales, Australia
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