Reservations Agent

Job Description

Elysia Wellness Retreat is Australia’s leading wellness destination, offering tailored programs and exceptional guest experiences. Our reservations team is the first point of contact for guests, ensuring a seamless booking process.

About The Role

We are looking for a Casual Reservations Agent to join our front office team. This role involves managing guest bookings, providing exceptional customer service, and supporting administrative tasks.

Key Responsibilities

• Handle phone and email inquiries professionally
• Process reservations accurately using booking systems
• Provide information about retreat packages and services
• Assist with guest requests and liaise with other departments

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Other

Industries

Wellness and Fitness Services

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